Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherrie' Nelson

Sherrie' Nelson

November 8, 2024

5  out of  5
rating by Sherrie' Nelson
"Everybody here is always so helpful and friendly. Their prices on insurance are really good. But I cannot express enough how much the people that work here are just amazing!! I will say that I have ALWAYS been happy with the customer service and the quality of service that they provide each and every time. I can’t say that I have had better Customer Service, more patience and understanding from my place of business like I have Received from the people at this Office. There are State Farm businesses closer to my home, but I would not even think about changing from where I am. Thank you to the staff and workers and wonderful people at Rebekah Brown’s State Farm office. Sheryl Nelson"
We responded:
"Thank you for the five-stars, Sherrie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Maum Mee

Maum Mee

November 7, 2024

5  out of  5
rating by Maum Mee
"My experience with Molly C. has been fantastic! Her follow-up and attention to detail is very much needed in the insurance world. She is very professional and customer-focused. Thank you much!!"
We responded:
"Maum Mee, thank you for sharing your positive experience with Molly! I'm glad to hear that her professionalism and attention to detail made a difference for you. We appreciate your kind words and are grateful to have Molly on our team. If you ever need further assistance, we're here to help. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Lynn Pace

Lynn Pace

November 6, 2024

5  out of  5
rating by Lynn Pace
"Shana did a fantastic job representing Rebekah Brown State Farm. ! I switched all of my insurance for my home and Both autos over to State Farm because of their rates and superior customer service."
We responded:
"Lynn, thank you for your wonderful review! I'm glad to hear that Shana provided such excellent service and that you found our rates and customer service to be top-notch. We appreciate you choosing us for your home and auto insurance needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Monshay Mccall

Monshay Mccall

November 1, 2024

5  out of  5
rating by Monshay Mccall
"Great customer serivce fast serivce very helpful Amanda was very helpful"
We responded:
"Monshay, thank you for your wonderful review! I'm glad to hear that Amanda provided you with fast and helpful service. We appreciate your kind words and are always here to assist you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of FL Slingmaker

FL Slingmaker

November 1, 2024

5  out of  5
rating by FL Slingmaker
"I was looking for new home owners insurance and after getting quotes from several places, Shana contacted me with a quote that saved me several hundred dollars. Then after discussing auto insurance that I would also need to move from FL to AL, Shana gave me a price that was almost half of what I was paying in FL for the same coverage. I was very impressed with Shana's knowledge and the way she was able explain all my coverage options and discounts. Do yourself a favor and call Shana if you are looking for insurance, she is a pleasure to work with and will save you $$$. I will be calling her again in the near future for my other insurance needs"
We responded:
"Thank you for sharing your experience! I'm glad Shana could assist you with both your homeowners and auto insurance needs. It's wonderful to know she was able to save you money and provide clear explanations of your coverage options and discounts. We appreciate your recommendation and look forward to helping you with your future insurance needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Austin

Austin

October 31, 2024

5  out of  5
rating by Austin
"Bethany was such a pleasure to speak to and super helpful! Thank youu!🙏🏼"
We responded:
"Thank you, Austin! I'm happy to hear that Bethany was able to assist you so effectively. We appreciate your kind words and are always here to help with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Eric Oyen

Eric Oyen

October 29, 2024

5  out of  5
rating by Eric Oyen
"I Need to thank Amanda for being more than helpful, She is extremely Knowledgeable and on Point!"
We responded:
"Eric, thank you for your wonderful review! I'm happy Amanda was able to assist you so effectively. Her knowledge and precision are truly valuable to our team. If you need any further assistance, we're always here to help! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Kristen Steade

Kristen Steade

October 25, 2024

5  out of  5
rating by Kristen Steade
"Great Agency! Everyone is very nice and helpful. Amanda Rowe has been a life saver!! She works hard to get you what you need quickly, and very thorough if you need help understanding anything in your policy. Highly recommend!"
We responded:
"Kristen, thank you for your wonderful review! I'm glad to hear that our team has been helpful and supportive. Amanda is indeed a valuable part of our office, and I'm happy she could assist you so effectively. Your recommendation means a lot to us. If you ever need further assistance, we're here for you. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Tishondra Cox

Tishondra Cox

October 25, 2024

5  out of  5
rating by Tishondra Cox
"My State Farm experience was AMAZING👏🏾 It's ALL credit to Shana! She was extremely professional, super knowledgeable and a true help with finding me an affordable policy for my family. I recommend 1000%. And don't forget to ask for Shana!!"
We responded:
"Tishondra, thank you so much for your wonderful review! I'm glad to hear that Shana provided you with such professional and knowledgeable service. It's fantastic that she was able to help you find an affordable policy for your family. We truly appreciate your recommendation and look forward to assisting you with any future needs. Don't hesitate to reach out if you have any questions! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Brandon H

Brandon H

October 22, 2024

5  out of  5
rating by Brandon H
"I had the pleasure of working with Cyn the other day. She was very patient with me and my work schedule and was fairly quick getting everything set up. She was super friendly and did a great job of breaking everything down for me, so I knew exactly what was included. If anyone is interested, I would definitely recommend her to them. Thank you Cyn and God bless"
We responded:
"Thank you for sharing your experience! I'm glad Cyn was able to accommodate your schedule and provide such clear and friendly service. It's wonderful to know she made the process smooth and understandable for you. We appreciate your recommendation and are here for any future needs you might have. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Chris Aiyer

Chris Aiyer

October 16, 2024

5  out of  5
rating by Chris Aiyer
"Very happy to have connected with Rebekkah Brown's office. A special thanks to Shana whom I dealt with or for her courtesy and professionalism. Could not be more pleased with the way my intercation went and they put together a quote on my Homeowners policy that was designed to meet my needs. Look forward to adding additional insurance requirements down the road. Thank you!"
We responded:
"Chris, thank you for sharing your positive experience with our office! I'm glad to hear that Shana's courtesy and professionalism stood out during your interaction. It's wonderful that we could provide a Homeowners policy tailored to your needs. We look forward to assisting you with any additional insurance requirements in the future. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Arlene Malone

Arlene Malone

October 7, 2024

5  out of  5
rating by Arlene Malone
"Gregory was really helpful and concerned on receiving my full refund after paying out of pocket for tow service."
We responded:
"Arlene, thank you for your wonderful review! I'm glad Gregory could assist you with your refund for the tow service. We always strive to provide helpful and caring service. If you need anything else, feel free to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Katie

Katie

October 4, 2024

5  out of  5
rating by Katie
"Very professional and caring! Mrs. Cyn is amazing!!"
We responded:
"Katie, thank you for your wonderful review! I'm glad to hear that you found our service professional and caring. Cyn truly is amazing, and we're grateful to have her on our team. If you ever need anything in the future, don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Lorian Powe

Lorian Powe

October 4, 2024

5  out of  5
rating by Lorian Powe
"Mrs. Shana was such a pleasure to work with!!!"
We responded:
"Thank you, Lorian! I'm happy to hear that Shana was such a pleasure to work with. We appreciate your feedback and look forward to assisting you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Henry Young

Henry Young

October 3, 2024

5  out of  5
rating by Henry Young
"Amazing service"
We responded:
"Thank you, Henry! I'm glad you found our service amazing. We appreciate your feedback and look forward to assisting you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Joyce Dixon

Joyce Dixon

October 3, 2024

5  out of  5
rating by Joyce Dixon
"I would like to thank you, State Farm, for helping me to add a driver to my policy. Julia did a wonderful job assisting me. The transition went smoothly, and such a fast service"
We responded:
"Joyce, thank you for your kind words! I'm glad to hear that Julia was able to assist you efficiently with adding a driver to your policy. We strive to make transitions as smooth and quick as possible. If you need any further assistance, feel free to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Mel Rugg

Mel Rugg

October 3, 2024

5  out of  5
rating by Mel Rugg
"Absolutely amazing and helpful staff, Julia was a blessing! ❤️"
We responded:
"Mel, thank you so much for your kind words! I'm happy to hear that Julia was able to assist you and make your experience a positive one. We truly appreciate your feedback and look forward to continuing to serve you. If you need anything else, don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Leah Cooper

Leah Cooper

September 30, 2024

5  out of  5
rating by Leah Cooper
"Catalina helped me today w several questions I had re a policy on a new car/adding a new driver. She was Very thorough and so helpful! She gave excellent advice on ways to help lower rates for this mama w a young driver. 10/10 definitely recommend!"
We responded:
"Leah, thank you for your wonderful review! I'm glad to hear that Catalina was able to assist you thoroughly with your questions about the new auto policy and adding a new driver. It's great that her advice helped you find ways to lower your rates. We appreciate your recommendation and are always here to help with any future needs! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Ashley Houze

Ashley Houze

September 26, 2024

5  out of  5
rating by Ashley Houze
"Catalina was great! She got my new car covered in just a few minutes. She was very knowledgeable and very helpful."
We responded:
"Ashley, thank you for your wonderful review! I'm glad Catalina could assist you so efficiently and provide the knowledgeable and helpful service you deserve. If you need anything else, feel free to reach out! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of S F

S F

September 26, 2024

1  out of  5
rating by S F
"Wonder why I’m the only one to have had a terrible experience with State Farm particularly Rebekah Brown’s office. The best thing they offer is Roadside Assistance."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about your experience, but we’re unable to locate your information in our records from the name you left the review under. Our goal is to provide excellent service, and we would love the opportunity to turn this experience around for you. Please reach out to the office and let Rebekah know your concerns. We pride ourselves on our customer service, and if there is an issue, we want to make the necessary corrections."
Profile photo of Tina Voloshik

Tina Voloshik

September 26, 2024

5  out of  5
rating by Tina Voloshik
"Amanda was awesome Help. She helped me with everything that I needed really appreciate her. I like talking to the same person. She made sure she took care of me every time"
We responded:
"Tina, thank you for the 5-star rating! Providing excellent service is our top priority, and we are thrilled that we could assist you. We appreciate your trust in our agency and look forward to serving you in the future. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL""
Profile photo of Carley Boothe

Carley Boothe

September 24, 2024

5  out of  5
rating by Carley Boothe
"Catalina, was a pleasure to work with. Very quick, patient, and so sweet. It’s great to know when I need to change something on my policy I have someone I can trust."
We responded:
"Carley, thank you for your wonderful review! I'm glad to hear that Catalina was quick, patient, and sweet while assisting you. It's important to us that you feel confident when making changes to your policy. We're here to help with any further needs or questions. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of M Mcculler

M Mcculler

September 23, 2024

5  out of  5
rating by M Mcculler
"Catalina was so amazing today with helping me and explaining the information I needed to help me with what was in my best interest. Great customer service and very professional. Time management was on fantastic too. Thank you so much Catalina"
We responded:
"Thank you, M, for your wonderful review! I'm glad Catalina was able to assist you so effectively and provide the information you needed. Her professionalism and excellent time management are truly appreciated. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Bob Oliver

Bob Oliver

September 18, 2024

5  out of  5
rating by Bob Oliver
"Hi Catalina, Thank you so very much for your help in determining our needs for the vehicles we spoke about this afternoon. State Farm needs more employees like you. Thanks again."
We responded:
"Catalina, thank you for your kind words! I'm happy to hear that she was able to assist you with your auto insurance needs. We truly appreciate your feedback and are grateful to have team members like Catalina. If you need any further assistance, please don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Sandra Robertson

Sandra Robertson

September 17, 2024

5  out of  5
rating by Sandra Robertson
"Great service. Followed up on all requests. Took care of everything I needed."
We responded:
"Sandra, thank you for your wonderful review! I'm happy to know that our team was able to follow up on all your requests and take care of everything you needed. Your satisfaction is our priority, and we're always here to assist you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"