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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Martin

July 19, 2024

5  out of  5 rating by Dawn Martin
"I ❤️ State Farm! Samantha handles everything with professionalism and easy to talk to communication. I have auto and home policy. I called about a question on car rate..and then I had lot more questions as we talked about upgrades I did to the house, and no matter what came up Samantha was knowledgeable and told me about how I could protect my investment, explained everything in detail so i was comfortable and understood. offered things out there that save me money and peace of mind! I didn't know that we're available. It's definitely something I needed! Also ways to save drive safe program. How it works and savings I can get. Thank You Samantha!!"
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Aletha Washington

July 18, 2024

5  out of  5 rating by Aletha Washington
"Molly was a blessing to me and my family"
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Candice Norwood

July 16, 2024

5  out of  5 rating by Candice Norwood
"Maleah helped me cancel one auto and add another. Also explained coverage options and made some changes. She is very knowledgeable and Harley as well."
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A Martin

July 12, 2024

5  out of  5 rating by A Martin
"Shana Tucker was knowledgeable and transparent about the coverage offered by State Farm. She was always professional and communicated with me frequently throughout the process. I would suggest this group to anyone buying home or auto insurance in Mobile, AL or surrounding areas!"
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Wesley Dorman

July 9, 2024

5  out of  5 rating by Wesley Dorman
"Kimberly was thorough in explanation and personable. Highly recommended"
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Brad Poole

July 8, 2024

5  out of  5 rating by Brad Poole
"The service was great! Shana was very helpful and took the initiative to find the best plan that fits for my needs! Overall great experience! Would definitely recommend!"
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Taylor Wiggins

July 3, 2024

5  out of  5 rating by Taylor Wiggins
"Amanda Rowe helped me save over $4,000 on my homeowners insurance. She was diligent, professional and knowledgeable. I highly recommend her."
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Robert Featherstone

June 26, 2024

5  out of  5 rating by Robert Featherstone
"Kimberly was probably in the top 5 of customer service representatives I’ve had dealings with. Gave an excellent breakdown of the coverage options, and examples of how they applied to real life scenarios. Gave a better understanding of what “full coverage” was, considering how most think it’s a blanket statement covering everything; then got me a policy at a better price than I’m currently at with better coverage. I’d ask for her. Tell her I sent you, you’ll get $10 🤫"
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Philip Williamson

June 25, 2024

5  out of  5 rating by Philip Williamson
"Prompt and easy to understand communication, answered a number of questions and worked with me to price a few different insurance options to find what fits me best."
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Ryan Barnhill

June 21, 2024

5  out of  5 rating by Ryan Barnhill
"Catalina was great! I just purchased a 1950 shoebox ford & she was super helpful & very knowledgeable! I have all of my vehicles, my motorcycle, & my house insured through them! I can’t say enough good things about Rebecca Browns crew! Thanks again you guys! I really appreciate all the help!!!"
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matthew davis

June 20, 2024

5  out of  5 rating by matthew davis
"Great service always"
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Nicole Magnifico

June 20, 2024

5  out of  5 rating by Nicole Magnifico
"Had the pleasure of speaking with Bethany when I called to update my families payment information due to our credit cards being compromised! She turned what normally is a very daunting process into an absolute breeze! Her friendly demeanor and bubbly personality made for great conversation and her knowledgeability about the bundling options came off genuine without feeling “pushy”!! She even spoke to me about life insurance, which is actually something I had been thinking about getting for sometime now! If you ever call and speak with Bethany, just know she is a dream to work with! You will walk away from the experience feeling like you’ve made a new friend, I know I sure did!!"
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Cynthia Browne

June 20, 2024

5  out of  5 rating by Cynthia Browne
"Molly was a delight. Extremely helpful and provided me with the information I needed. Thank you Molly!"
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Jarett Cole

June 17, 2024

5  out of  5 rating by Jarett Cole
"Great customer service great communication !"
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Tenia Lockett

June 15, 2024

5  out of  5 rating by Tenia Lockett
"The team at Rebecca Brown are always quick, efficient , and so kind. Ms. Kimberly is the best."
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emyleigh kirksey

June 13, 2024

5  out of  5 rating by emyleigh kirksey
"Kimberly was so patient with me and answered all my questions would rate her service 1000/10 would definitely recommend her for insurance"
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Kenneth Malone

June 13, 2024

5  out of  5 rating by Kenneth Malone
"Kimberly was awesome!"
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June 12, 2024

5  out of  5 rating by Baseballking55
"Shana was very helpful and polite. Made switching from GEICO easy. Especially with the money I saved."
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Donald Hammond

June 12, 2024

5  out of  5 rating by Donald Hammond
"Very professional an prompt with the information that was requested"
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Ashley Phillips

June 12, 2024

5  out of  5 rating by Ashley Phillips
"I have had a great experience with this office and received excellent customer service at every turn, even when I'm the one causing them more work. 😁"
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Melissa Buzbee

June 10, 2024

5  out of  5 rating by Melissa Buzbee
"I love my ageny. Molly usually helps me I just call in say my name and she has me pulled up in seconds. Bethany and Shana have always helped me as well. If I can't get Molly anyone that answers the phone is always super nice and helps me. I LOVE MY insurance company go with Statefarm Rebecca Brown's office you will be highly satisfied. 🥰"
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Blake Lynch

June 5, 2024

5  out of  5 rating by Blake Lynch
"Good customer service and very friendly people!"
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jackson carroll

May 31, 2024

5  out of  5 rating by jackson carroll
"Very great customer service!"
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Tyler Hamilton

May 31, 2024

5  out of  5 rating by Tyler Hamilton
"Maleah was very kind and professional when I needed help understanding my renters policy"
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May 31, 2024

5  out of  5 rating by John
"Meleah was amazing to work with"