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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Birdsall

July 11, 2025

5  out of  5
rating by Heather Birdsall
"I had a great experience with Shana at State Farm! I was able to bundle 3 auto policies in 20 min for a great price! So very impressed! Highly recommend! 5 stars!!"
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Ariel Bounleuang

July 10, 2025

5  out of  5
rating by Ariel Bounleuang
"Greg assisted me with my issue this evening. He was understanding, and empathetic to my situation. He went the extra mile to research my account to understand why my account was confusing me. I feel better about having services with State Farm, after being assisted by Greg. I appreciate all of your help Greg, and thank you again!!!"
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liz jones

July 9, 2025

5  out of  5
rating by liz jones
"Greg was very helpful with setting up my renters insurance! I could not recommend this office more. They are kind, helpful, and personable. I would give 10 stars if I could! Thank you Greg!!"
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Daniele Hughes

July 9, 2025

5  out of  5
rating by Daniele Hughes
"Shana has literally been with me through thick and thin. I cannot believe she has been so patient and kind with me. I am so thankful for her."
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Kelly Roveda

July 8, 2025

5  out of  5
rating by Kelly Roveda
"I met with both Catalina and Matt today to review all of my current State Farm policies and to discuss retirement planning. Both were so helpful and professional in their dealings with me. Additionally Catalina made sure to get an answer to a specific question regarding my homeowners policy while I was meeting with Matt to ensure I had all the information I needed to make my best decision!"
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Amy T-Burch

July 8, 2025

5  out of  5
rating by Amy T-Burch
"Garrett Palesano was very helpful and professional. He saved us money on insurance premiums and provided outstanding service."
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Mallory Allday

July 3, 2025

5  out of  5
rating by Mallory Allday
"I cannot say enough good things about Candace and Matt, they quite literally worked miracles for me today. Not only did they help me secure insurance policies that were significantly more affordable, but they did it with so much kindness, generosity, and genuine care. From the moment I connected with them, I felt welcomed, valued, and supported. They went above and beyond to make sure I understood everything, answered every question with patience, and made the entire process incredibly smooth and easy. It’s rare to find people who not only do their jobs well, but do it with heart and Candace and Matt absolutely delivered. If you’re looking for an insurance team that truly cares about you and has your best interest at heart, look no further. I’m so grateful for them and will be recommending them to everyone I know!"
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Dj Davenport

June 30, 2025

5  out of  5
rating by Dj Davenport
"Great service and was really helpful!"
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Anthony Walker

June 24, 2025

5  out of  5
rating by Anthony Walker
"Shana from State Farm was great to work with. She was polite, professional, and genuinely persistent in trying to help me save money. She stayed in touch without being pushy and made the whole process easy. If you’re looking for someone who actually puts in the effort to get you the best deal, Shana’s your agent."
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Brandon Davis

June 24, 2025

5  out of  5
rating by Brandon Davis
"I spoke to Bethany she was great, friendly, and helpful!!"
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Trayton

June 24, 2025

5  out of  5
rating by Trayton
"Garrett did a great job of explaining things and letting me know what my policies needed."
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Benjamin Perez

June 23, 2025

5  out of  5
rating by Benjamin Perez
"Agents are very respectful and always willing to help on anything that i need."
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Tristan Crane

June 21, 2025

5  out of  5
rating by Tristan Crane
"Bethany went above and beyond of taking care of adding on our new car to our policy! She was very informative about every detail and even sold me on add-ons to my policy that I didn’t know existed! Definitely recommend her!"
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Tracey German

June 20, 2025

5  out of  5
rating by Tracey German
"I had the pleasure of speaking with Greg today when I paid my premium. He was very kind and professional."
We responded:
"Tracey, thank you for the stellar five-star rating! It's a pleasure to provide you with reliable insurance coverage tailored to your needs."
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Joyce Dixon

June 20, 2025

5  out of  5
rating by Joyce Dixon
"I would like to thank Garrett for the reminder call, regarding my insurance payment. He was very informative and answered all my questions and concerns. Thank you State Farm."
We responded:
"Joyce, thank you for your kind words! I'm glad to hear that Julia was able to assist you efficiently with adding a driver to your policy. We strive to make transitions as smooth and quick as possible. If you need any further assistance, feel free to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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LAKESHIA HILL

June 20, 2025

5  out of  5
rating by LAKESHIA HILL
"I’ve been with this company for years and anytime I call. They’ve always been so helpful and polite. Highly recommend."
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Heather Gaines

June 19, 2025

5  out of  5
rating by Heather Gaines
"Syn is wonderful at her job and should be promoted ha. But seriously it’s the true. Great job Syn"
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ADDIE FRENCH

June 19, 2025

5  out of  5
rating by ADDIE FRENCH
"I spoke with on of the representatives, Ila Theriault today . She was amazing. She was so helpful, kind, and patient! She answered all my questions without rushing me . Her customer service was superb! Yet, it’s always a good customer service experience with this agency. My Insurance Rep, Shana Steele is amazing as well! ❤️"
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ashley coleman

June 17, 2025

5  out of  5
rating by ashley coleman
"Molly is awesome She is always in great spirit, helpful and knowledgeable She is definitely the best insurance representative, I ever had, she’s patient and relatable Thank you Molly for making my daily life much easier"
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Eric Oyen

June 17, 2025

5  out of  5
rating by Eric Oyen
"I Need to thank Amanda for being more than helpful, She is extremely Knowledgeable and on Point!"
We responded:
"Eric, thank you for your wonderful review! I'm happy Amanda was able to assist you so effectively. Her knowledge and precision are truly valuable to our team. If you need any further assistance, we're always here to help! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Billie Williams

June 16, 2025

5  out of  5
rating by Billie Williams
"Agent was very helpful and patient. Thank you!!"
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Gwendolyn Owens

June 13, 2025

5  out of  5
rating by Gwendolyn Owens
"It was so pleasant talking with Amanda she was very pleasant and helpful because of her I will be referring family and friends to contact her"
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monica williams

June 12, 2025

5  out of  5
rating by monica williams
"Bethani, had been working w me and was out of the office when I called on yesterday. Mollie called me back to give an update on my policy. They both did a great job assisting me. Thanks Ladies"
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Michael Hayes

June 12, 2025

5  out of  5
rating by Michael Hayes
"We have had our insurance with Rebekah Brown for over a decade and known her of over 20 years. Honest, dependable, great service and wonderful team!"
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Susie Berglund

June 11, 2025

5  out of  5
rating by Susie Berglund
"Molly is very friendly, helpful and knowledgeable. I enjoy working with her!!!"