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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Steade

October 25, 2024

5  out of  5
rating by Kristen Steade
"Great Agency! Everyone is very nice and helpful. Amanda Rowe has been a life saver!! She works hard to get you what you need quickly, and very thorough if you need help understanding anything in your policy. Highly recommend!"
We responded:
"Kristen, thank you for your wonderful review! I'm glad to hear that our team has been helpful and supportive. Amanda is indeed a valuable part of our office, and I'm happy she could assist you so effectively. Your recommendation means a lot to us. If you ever need further assistance, we're here for you. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Tishondra Cox

October 25, 2024

5  out of  5
rating by Tishondra Cox
"My State Farm experience was AMAZING👏🏾 It's ALL credit to Shana! She was extremely professional, super knowledgeable and a true help with finding me an affordable policy for my family. I recommend 1000%. And don't forget to ask for Shana!!"
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Brandon H

October 22, 2024

5  out of  5
rating by Brandon H
"I had the pleasure of working with Cyn the other day. She was very patient with me and my work schedule and was fairly quick getting everything set up. She was super friendly and did a great job of breaking everything down for me, so I knew exactly what was included. If anyone is interested, I would definitely recommend her to them. Thank you Cyn and God bless"
We responded:
"Thank you for sharing your experience! I'm glad Cyn was able to accommodate your schedule and provide such clear and friendly service. It's wonderful to know she made the process smooth and understandable for you. We appreciate your recommendation and are here for any future needs you might have. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Chris Aiyer

October 16, 2024

5  out of  5
rating by Chris Aiyer
"Very happy to have connected with Rebekkah Brown's office. A special thanks to Shana whom I dealt with or for her courtesy and professionalism. Could not be more pleased with the way my intercation went and they put together a quote on my Homeowners policy that was designed to meet my needs. Look forward to adding additional insurance requirements down the road. Thank you!"
We responded:
"Chris, thank you for sharing your positive experience with our office! I'm glad to hear that Shana's courtesy and professionalism stood out during your interaction. It's wonderful that we could provide a Homeowners policy tailored to your needs. We look forward to assisting you with any additional insurance requirements in the future. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Arlene Malone

October 7, 2024

5  out of  5
rating by Arlene Malone
"Gregory was really helpful and concerned on receiving my full refund after paying out of pocket for tow service."
We responded:
"Arlene, thank you for your wonderful review! I'm glad Gregory could assist you with your refund for the tow service. We always strive to provide helpful and caring service. If you need anything else, feel free to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Katie

October 4, 2024

5  out of  5
rating by Katie
"Very professional and caring! Mrs. Cyn is amazing!!"
We responded:
"Katie, thank you for your wonderful review! I'm glad to hear that you found our service professional and caring. Cyn truly is amazing, and we're grateful to have her on our team. If you ever need anything in the future, don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Lorian Powe

October 4, 2024

5  out of  5
rating by Lorian Powe
"Mrs. Shana was such a pleasure to work with!!!"
We responded:
"Thank you, Lorian! I'm happy to hear that Shana was such a pleasure to work with. We appreciate your feedback and look forward to assisting you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Henry Young

October 3, 2024

5  out of  5
rating by Henry Young
"Amazing service"
We responded:
"Thank you, Henry! I'm glad you found our service amazing. We appreciate your feedback and look forward to assisting you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Joyce Dixon

October 3, 2024

5  out of  5
rating by Joyce Dixon
"I would like to thank you, State Farm, for helping me to add a driver to my policy. Julia did a wonderful job assisting me. The transition went smoothly, and such a fast service"
We responded:
"Joyce, thank you for your kind words! I'm glad to hear that Julia was able to assist you efficiently with adding a driver to your policy. We strive to make transitions as smooth and quick as possible. If you need any further assistance, feel free to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Mel Rugg

October 3, 2024

5  out of  5
rating by Mel Rugg
"Absolutely amazing and helpful staff, Julia was a blessing! ❤️"
We responded:
"Mel, thank you so much for your kind words! I'm happy to hear that Julia was able to assist you and make your experience a positive one. We truly appreciate your feedback and look forward to continuing to serve you. If you need anything else, don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Leah Cooper

September 30, 2024

5  out of  5
rating by Leah Cooper
"Catalina helped me today w several questions I had re a policy on a new car/adding a new driver. She was Very thorough and so helpful! She gave excellent advice on ways to help lower rates for this mama w a young driver. 10/10 definitely recommend!"
We responded:
"Leah, thank you for your wonderful review! I'm glad to hear that Catalina was able to assist you thoroughly with your questions about the new auto policy and adding a new driver. It's great that her advice helped you find ways to lower your rates. We appreciate your recommendation and are always here to help with any future needs! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Ashley Houze

September 26, 2024

5  out of  5
rating by Ashley Houze
"Catalina was great! She got my new car covered in just a few minutes. She was very knowledgeable and very helpful."
We responded:
"Ashley, thank you for your wonderful review! I'm glad Catalina could assist you so efficiently and provide the knowledgeable and helpful service you deserve. If you need anything else, feel free to reach out! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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S F

September 26, 2024

1  out of  5
rating by S F
"Wonder why I’m the only one to have had a terrible experience with State Farm particularly Rebekah Brown’s office. The best thing they offer is Roadside Assistance."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about your experience, but we’re unable to locate your information in our records from the name you left the review under. Our goal is to provide excellent service, and we would love the opportunity to turn this experience around for you. Please reach out to the office and let Rebekah know your concerns. We pride ourselves on our customer service, and if there is an issue, we want to make the necessary corrections."
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Tina Voloshik

September 26, 2024

5  out of  5
rating by Tina Voloshik
"Amanda was awesome Help. She helped me with everything that I needed really appreciate her. I like talking to the same person. She made sure she took care of me every time"
We responded:
"Tina, thank you for the 5-star rating! Providing excellent service is our top priority, and we are thrilled that we could assist you. We appreciate your trust in our agency and look forward to serving you in the future. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL""
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Carley Boothe

September 24, 2024

5  out of  5
rating by Carley Boothe
"Catalina, was a pleasure to work with. Very quick, patient, and so sweet. It’s great to know when I need to change something on my policy I have someone I can trust."
We responded:
"Carley, thank you for your wonderful review! I'm glad to hear that Catalina was quick, patient, and sweet while assisting you. It's important to us that you feel confident when making changes to your policy. We're here to help with any further needs or questions. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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M Mcculler

September 23, 2024

5  out of  5
rating by M Mcculler
"Catalina was so amazing today with helping me and explaining the information I needed to help me with what was in my best interest. Great customer service and very professional. Time management was on fantastic too. Thank you so much Catalina"
We responded:
"Thank you, M, for your wonderful review! I'm glad Catalina was able to assist you so effectively and provide the information you needed. Her professionalism and excellent time management are truly appreciated. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Bob Oliver

September 18, 2024

5  out of  5
rating by Bob Oliver
"Hi Catalina, Thank you so very much for your help in determining our needs for the vehicles we spoke about this afternoon. State Farm needs more employees like you. Thanks again."
We responded:
"Catalina, thank you for your kind words! I'm happy to hear that she was able to assist you with your auto insurance needs. We truly appreciate your feedback and are grateful to have team members like Catalina. If you need any further assistance, please don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Sandra Robertson

September 17, 2024

5  out of  5
rating by Sandra Robertson
"Great service. Followed up on all requests. Took care of everything I needed."
We responded:
"Sandra, thank you for your wonderful review! I'm happy to know that our team was able to follow up on all your requests and take care of everything you needed. Your satisfaction is our priority, and we're always here to assist you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Pat Sellers

September 17, 2024

5  out of  5
rating by Pat Sellers
"Great service"
We responded:
"Thank you, Pat! I'm glad you had a great experience with our service. If you ever need anything else, we're here to help! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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preston hayes

September 12, 2024

5  out of  5
rating by preston hayes
"Everyone I have done business with here is very kind and thorough. Kimberly has helped a bunch with personal and business policies and Catalina with my automotive! Highly recommend this group of individuals."
We responded:
"Thank you, Preston, for your wonderful review! I'm glad to hear that Kimberly and Catalina have been able to assist you with your personal, business, and automotive policies. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Luke Lee

September 11, 2024

5  out of  5
rating by Luke Lee
"I couldn't be happier with the service I've received from Shana at State Farm! Shana was incredibly helpful, professional, and attentive to my needs. She took the time to explain my insurance options in detail, making sure I understood everything before making any decisions. Anytime I've had questions or needed assistance, Shana and her team have been quick to respond and provide excellent customer service. I feel confident knowing my insurance is in good hands with Shana. Highly recommend her for anyone looking for a knowledgeable and trustworthy agent!"
We responded:
"Luke, thank you for your wonderful review! I'm glad to hear that Shana provided you with such helpful, professional, and attentive service. It's great that she took the time to explain your insurance options in detail and ensured you felt confident in your decisions. We appreciate your recommendation and are always here to assist you with any future needs or questions. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Joan Summers

September 9, 2024

5  out of  5
rating by Joan Summers
"Molly was AWESOME!! Did the job quickly and efficiently!!!! THANKS Joan Summers"
We responded:
"Thank you, Joan! I'm glad Molly could assist you quickly and efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Erica Bell

September 5, 2024

5  out of  5
rating by Erica Bell
"I absolutely love the staff here. Always very helpful"
We responded:
"Erica, thank you for your kind words! I'm happy to know that our staff has been helpful to you. We appreciate your support and look forward to assisting you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Marisa Barnes

September 5, 2024

5  out of  5
rating by Marisa Barnes
"Always a great experience when I speak with the Agents!"
We responded:
"Marisa, thank you for your kind words! I'm glad to know you always have a great experience with our agents. We're here to help with any future needs or questions. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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Frank

September 4, 2024

5  out of  5
rating by Frank
"Bethany was fantastic!! She was very helpful and friendly. She answered all of my questions! She looked through all vehicles on my policies (2 autos & a motorcycle) and found ways to save me money! She made suggestions for adding life insurance coverage. The service she provided was everything I expected from my insurance and then some."
We responded:
"Frank, thank you for your wonderful review! I'm glad Bethany could assist you so effectively. It's great to know she was able to help with your auto and motorcycle policies and suggest life insurance coverage. We appreciate your feedback and look forward to assisting you with any future needs. - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"