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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laurie Lubey

July 2, 2026

5  out of  5
rating by Laurie Lubey
"Shana was so helpful in switching over out of state policy. She answered every questioned I had and was very knowledgeable. Thank you so much again."
We responded:
"Laurie, thank you for taking the time to leave us a review! I'm glad Shana was able to assist you with your out-of-state policy switch and provide the information you needed. We appreciate your feedback and support. "
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Jackie Camp

June 24, 2026

5  out of  5
rating by Jackie Camp
"Ms Molly is such a sweet heart. No matter what my granddaughter & I need she’s always welling to help."
We responded:
"Jackie, thank you for taking the time to leave us a review! I'm happy to hear that Ms. Molly has been so helpful to you and your granddaughter. We appreciate your kind words."
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LaBrittany Tate

June 24, 2026

5  out of  5
rating by LaBrittany Tate
"Loveeeee this State Farm branch. Everyone is always so sweet and helpful. Today I had the pleasure of speaking with Bethany, she took my payment . She was very nice and helpful . She also went above and beyond, going over my current policy and also future policies . Thanks Bethany for helping me today!"
We responded:
"LaBrittany, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience with our team. Bethany is fantastic, and I'm glad she could assist you with your payment and review your policies."
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Amelia Knight

June 22, 2026

5  out of  5
rating by Amelia Knight
"The staff is always punctual and friendly. Bethany answered all of my questions today and gave me some extra helpful information that I was not aware of. Great experience overall."
We responded:
"Amelia, thank you for taking the time to leave us a review! I'm happy to hear that Bethany was able to provide you with the information you needed and that you had a great experience with our team. "
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Adelisca LeBlanc

June 17, 2026

5  out of  5
rating by Adelisca LeBlanc
"This location has been absolutely wonderful. All of the staff here are wonderful. I had my renters and still have my personal property through them. I had no issues with anything whatsoever and every request I had was met with a quick resolution and a smile. I unfortunately had to cancel my renters insurance due to moving out of state and with a different roommate who already has insurance. Bethany handled everything wonderfully and was absolutely sweet and easy to talk to. I am keeping my personal property though them and I encourage anyone else to get their renters through them as well."
We responded:
"Thank you, Adelisca, for sharing your experience with us! I'm glad to hear that Bethany and the rest of our team made your time with us so positive. We understand that moving can bring changes, and we're happy to continue supporting you with your personal property insurance. "
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Stephanie Witt

June 12, 2026

5  out of  5
rating by Stephanie Witt
"Bethany at Rebekah Brown’s State Farm office was amazing! She was professional, knowledgeable, and took the time to answer all of my questions. She was always available when I needed assistance and was incredibly patient with the many questions I had throughout the process. Excellent customer service and a pleasure to work with. Highly recommend Bethany and the entire team!"
We responded:
"Stephanie, thank you for taking the time to leave us a review! I'm really happy to hear that Bethany provided you with such excellent service and was able to assist you with all your questions. We appreciate your recommendation and are glad to have you as part of our office family. "
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Roderick Lang

June 9, 2026

5  out of  5
rating by Roderick Lang
"Amanda was fast friendly and exhibited a degree of customer service that i appreciate dearly."
We responded:
"Roderick, thank you for taking the time to leave us a review! I'm happy to hear that Amanda provided you with such friendly and efficient service. We always aim to make your experience a positive one. "
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Christopher Green

May 20, 2026

5  out of  5
rating by Christopher Green
"This has been my agent for many years. And have always taken great care of me."
We responded:
"Christopher, thank you for taking the time to leave us a review! I'm happy to know that you've been with us for many years and that you've felt well taken care of."
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jesse hazwood

May 13, 2026

5  out of  5
rating by jesse hazwood
"Great service and people who always have a smile 😃 😀 😊 🙂 😁 😄 😃. Thank you all. They was there for us when we lost our baby girl. Love you guys."
We responded:
"Thank you, Jesse, for your heartfelt review. I genuinely appreciate your kind words about our team. It means a lot to us to have been there for you during such a challenging time. If there's anything else we can do to support you, please don't hesitate to reach out. Take care!"
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Emily Walker

May 8, 2026

5  out of  5
rating by Emily Walker
"The Rebekah Brown agency has been absolutely fantastic. Bethany has been super friendly and helpful each time I've had to contact the office. I couldn't ask for better service."
We responded:
"Emily, thank you for your wonderful feedback! I'm so happy to hear that Bethany has been friendly and helpful during your interactions with our office. We’re committed to providing the best service possible. "
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#Chan1

May 4, 2026

5  out of  5
rating by #Chan1
"Amanda is an amazing representative. She took her time and made sure I was getting everything I needed for my vehicles. Excellent customer service!"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to know that you had an excellent experience with our team! It means so much to us. "
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Eightball Dixon

May 1, 2026

5  out of  5
rating by Eightball Dixon
"The staff are always friendly knowledgeable and helpful , they deserve at least a %10 pay raise"
We responded:
"Thank you for taking the time to leave us a review. We greatly appreciate your business. - Rebekah Brown - State Farm Insurance Agent"
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Renee W

April 30, 2026

5  out of  5
rating by Renee W
"It’s always a great pleasure when I speak with Amanda. She’s very detailed oriented and has a great attitude. I’m never left confused on information regarding my policies. Continue to keep up the good work!"
We responded:
"Thank you, Renee! I'm happy to hear that Amanda has been so helpful and clear with your policy information. We appreciate your kind words and are committed to maintaining this level of service."
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Ashly Himes

April 3, 2026

5  out of  5
rating by Ashly Himes
"This is the best insurance company I have ever had! This office in particular has always gone above and beyond to help me! My insurance company for life!"
We responded:
"Wow, we are overjoyed to hear about your fantastic experience with our insurance agency! Our team is dedicated to providing exceptional service and we are thrilled that we have been able to exceed your expectations. Thank you for your kind words and for choosing us as your insurance company for life! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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John Jones

April 3, 2026

5  out of  5
rating by John Jones
"Matt and Garrett were both very knowledgeable and answered all of our questions. They took their time to make sure that we understood the whole process and we walked out feeling confident."
We responded:
"Thank you, John! I'm happy to hear that Matt and Garrett provided you with such a thorough and informative experience. Our team is dedicated to ensuring you feel confident and well-informed. "
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Jen B

March 31, 2026

5  out of  5
rating by Jen B
"I started doing business with Shana since October 2024 whenever my husband and I built our home. Not only did she get us an amazing price for homeowners insurance, but she also was able to help us bundle the vehicles, atv, and tractor! She has been a blessing to work with! So much so that I referred my coworker to her! I don’t see ourselves using anyone else for our insurance needs as long as Shanna is with the Rebekah Brown Agency. We love her!!!!"
We responded:
"Thank you, Jen! I'm so happy to hear about your positive experience with Shana. It's wonderful that she could assist with both your home and vehicle insurance needs. We truly appreciate your referrals and your trust in our team. "
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Maranda Salers

March 30, 2026

5  out of  5
rating by Maranda Salers
"Molly was absolutely amazing at helping me with insurance policies! She answered all of my questions and made me feel confident and comfortable with my decision."
We responded:
"Thank you, Maranda! I'm so happy to hear that Molly provided you with such excellent service and helped you feel confident in your insurance decisions. We appreciate your feedback and are always here to assist with any future needs. "
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Beverly

March 30, 2026

5  out of  5
rating by Beverly
"Amanda was phenomenal in assisting via text, calls and completing my coverage. Thanks for all you do!"
We responded:
"Beverly, thank you for your wonderful feedback! I'm happy to hear that Amanda provided such excellent assistance with your coverage. We appreciate your kind words."
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Vicki Vogel

March 27, 2026

5  out of  5
rating by Vicki Vogel
"I added another vehicle to my existing policy. Bethany and Ms Sin were soo helpful. It was quick and easy. State Farm is the best insurance company I've had."
We responded:
"Thank you for your review, Vicki! I'm happy to hear that Bethany and Ms. Cyn made the process of adding another vehicle to your policy quick and easy. Your satisfaction with our service means a lot to us. "
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Deme Murphy

March 26, 2026

5  out of  5
rating by Deme Murphy
"Amanda was nice and explained everything 😊"
We responded:
"Thank you, Deme! I'm happy to hear that Amanda provided you with a clear explanation and a pleasant experience. We appreciate your feedback and are here for any future insurance needs you may have. "
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Micayla Manning

March 16, 2026

5  out of  5
rating by Micayla Manning
"I had the honor of working with Shana she was very responsive and helpful answering all my questions and she was highly recommended! Shana was super sweet as well and professional!"
We responded:
"Thank you, Micayla! I'm happy to hear that Shana provided you with responsive and helpful service. Her professionalism and kindness are truly valued in our office. "
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jalare marks

March 16, 2026

5  out of  5
rating by jalare marks
"Shana was very helpful and knowledgeable about products and services, she took care of my needs and made me feel valued as a Customer."
We responded:
"Thank you, Jalare, for your wonderful feedback! I'm delighted to hear that Shana was able to assist you effectively and make you feel valued."
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Angelica Evans

March 13, 2026

5  out of  5
rating by Angelica Evans
"Amanda was very helpful and made the insurance process simple and easy to understand. She was professional, friendly, and made sure I had the right coverage. Highly recommend!"
We responded:
"Thank you, Angelica! I'm happy to hear that Amanda was able to assist you effectively and make the insurance process straightforward. "
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Director of Business North Country Aviation

March 13, 2026

5  out of  5
rating by Director of Business North Country Aviation
"Outstanding effort by Ms Molly Charles and the entire staff at Rebekah Brown State Farm. We have utilized their services for several years, and due to a military move had to shift companies for another out of state. Molly worked tirelessly for 6 months to obtain our reimbursement for a closed home owners insurance policy! Thank you! Above and beyond service!"
We responded:
"Thank you! I'm so happy to hear about your positive experience with Molly and our team. We truly appreciate your loyalty over the years and are glad we could assist with your reimbursement. "
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Kayla Williams

March 10, 2026

5  out of  5
rating by Kayla Williams
"Bethany was great and very helpful!"
We responded:
"Thank you, Kayla! I'm glad to hear that Bethany was able to assist you so well. Our team is dedicated to providing helpful service, and it's wonderful to know we met your expectations. "