State Farm® Insurance Agent Rebekah Brown

"Bethany, at Rebecca Brown St Farm, heloed me correct a billing error. She was extremely personable and went above & beyond tsking care of me!! Would give her 11 out of 10 stars if an option!!"

"Garrett did an excellent job at setting up my car insurance and did well at explaining everything for me. Definitely was a stress free experience!"

"Garrett was very helpful and provided great service! He was able to answer any questions I had and was very patient with me. Thank you for your help!"

"Cyn Fletcher made everything really easy and took care of everything I needed in a timely and professional manner! Excellent service!"

"Shana is absolutely amazing!!!!Thank you for the great rate on auto insurance"

"Bethany answered my questions and helped me with my payment options."

"Shana Steele has been amazing. She is very knowledgeable on the policies that are provided. Thanks! 😊"

"I want to take time out and express my most sincerest gratitude to my Account Specialist Molly and how she took charge of my claim. It wasn’t until the very end when I spoke with an adjuster in claims by the name of Jenelle Spencer and she took part of what I said and misconstrued my entire statement. I immediately called the Agent office and I spoke with Cyn and Cyn got me to Molly. I expressed my concerns to her and how the individual in the claims department did not display appropriate claim handling and misconstrued my entire statement, to justify her actions. It’s very disheartening because, that type of behavior displays “selective hearing.” Molly literally took the reins in this one. She was precise, communicated clearly with claims, very soft spoken but still very much assertive. Knowledgeable of her job and she doesn’t back down. I recommend Molly for anyone who is looking for assistance with their claims need. The experience towards the end of the claim after speaking with the adjuster Janelle and how easily “some one with inexperience handling” can misconstrued your statement, made me never want to file a claim again but working with Molly, definitely change my perspective. Thank you Molly for displaying tremendous one on one resolution for my claim. It’s definitely appreciated."

"Just got signed up for Auto insurance and Bethany was amazing. Beat the competition buy alot. She was amazing and will be adding more with her later on"

"Great experience with this company. I've been with them for years. Garrett Palesano has been helping me and my family lately and the customer service has been great."

"Bethany went above and beyond to help during my recent policy changes. She also was able to help get a hardship approval for me Thank-you Bethany"

"Agent Garrett was excellent in providing me with information that would be helpful for me in the future. If you need anything that will help benefit you in the future, Garrett is your guy!"

"Great service and people who always have a smile 😃 😀 😊 🙂 😁 😄 😃. Thank you all. They was there for us when we lost our baby girl. Love you guys."

"I worked with Garrett on switching our car insurance and renters insurance to State Farm and he was excellent! Quick to respond and was very knowledgeable. Would recommend him to anyone!! Appreciate all the help he provided us."

"Hello, State Farm. This is Ms. Bailey, a customer but let me start by saying, I never ever do reviews. I had some unexpected funds taken from my account and I was speaking with my representative shana. I was a bit bothered by what happened when the company did some type of computer change which caused me to be triple, billed because I move from one state to another state and it changed my cycle. Shana was kind enough to try to explain to me why and what happened and I was being stubborn, headed, and I did apologize to Shana, in the beginning of that conversation that I was not upset with her, she just happens to be my agent and I know she represents the company. She was able to drill it through my head with different examples. And me asking the same question over and over again, with long conversation, we were able to figure out something that works for me, because I'm stubborn, and I'm a person of routine. I like for things to happen at a certain time. We came to an agreement but I had to express to her that she exhibited excellent customer service, not one time could I detect during our conversation that she was irritated with me being irritated about things that happened on my account? I wanted manager and the company to know she was so patient. So kind so, understanding, even if I wanted to become more upset I just could not, I just had a tone in my voice. When I worked as a manager in customer service for the bank and I received a good review from a customer that means they're doing a great job, So people say it can't be done, it can be done. I would like her manager Rebecca to share this review with all of the associates. Perhaps Rebecca, her manager will grant her. I extra 30 minutes for lunch. Thank you so much, Ms. Bailey."

"Cyn was amazing. She helped us get better coverage on both of our trucks for a lower price than we were paying. She also got great coverage for our motorcycle and finished by getting us great home owners insurance. She was friendly and patient with us throughout the entire process."

"Garrett is great and helps answer all of my husband and I questions. Very friendly and resourceful. Thank you for everything!"

"Beat me there don’t meet me there to get secure and great coverage on your home, cars, and boats etc…. I spoke with Garrett and he was very nice, welcoming and knowledgeable about my financial needs. Can’t go wrong with State Farm and be sure to see Garrett!!"

"These people are always super helpful I am super greatful to have them as my insurance providers."

"Molly was such a pleasure to deal with and had all the answers that I had concerns about. Soooo happy to make the switch ! Great Job Molly !!"

"Garrett was very helpful today as I was a little late on my payment and the app was down. I called and he was quick and effiicient. He offered me an opportunity for a discount via referral but unfortunately I was at a loss for a name to offer."

"Great service! Got everything done quickly and were super helpful!"

"She was very nice and answered all my questions"

"Garrett just helped me switch over from another state farm agency. The whole process was incredibly easy and saved us money! He was quick to respond, super helpful, and made everything simple from start to finish. Highly recommend if you're looking for someone who genuinely makes insurance easy!"

"Garrett was extremely helpful and professional, much appreciated."