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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

N Phil

November 9, 2023

5  out of  5 rating by N Phil
"Awesome service!"


November 9, 2023

5  out of  5 rating by L K
"The agents that works at Rebekah Brown branch are very helpful and patient thanks Catalina"

Roy Weaver

November 8, 2023

5  out of  5 rating by Roy Weaver
"Rebecca brown was very helpful in getting us insurance in a hurry and for an affordable price. She is very sweet and knowledgeable."

Alexander Miller

November 6, 2023

5  out of  5 rating by Alexander Miller
"Rebekah and her team have made my transition to Mobile extremely easy! They are quick and precise!"


November 4, 2023

4  out of  5 rating by CHill
"I’ve been working with Maleah for the past couple weeks on getting a policy in order. She’s been VERY attentive and diligent and I really appreciated that."

Michael Poles

November 3, 2023

5  out of  5 rating by Michael Poles
"The Brown Agency is the best. Been with them years and always friendly, knowable and helpful."

Mona Box

November 1, 2023

5  out of  5 rating by Mona Box
"Holly was so sweet, so helpful, so knowledgeable."

Jesi Fowler

October 31, 2023

5  out of  5 rating by Jesi Fowler
"I can’t say enough great things about Rebekah Brown and her staff with State Farm. I have been with this office for over 20 years. They all go out of their way to help you in any way they can, which is definitely appreciated. They’ve helped me save money by bundling discounts. They’ve made the claims process after an accident and the process of purchasing a new vehicle a quick, painless process. It’s an office that actually “knows” their clients, you’re not just a number, which means a lot, at least to me."

Tony Dalton

October 31, 2023

5  out of  5 rating by Tony Dalton
"Amanda @Mrs Browns office is Amazing!! Professional, Passionate and Experienced. Words can’t actually describe the level of Dedication she commits to each customer. “recommend you experience it for yourself” An absolute pleasure to do business with,"

Vicki Andrade

October 31, 2023

5  out of  5 rating by Vicki Andrade
"I needed to find a lower policy since I am now on a fixed income & Amanda at the University Blvd. office helped me right away. She was fast, efficient & wonderful to work with!"

David Atchison

October 30, 2023

5  out of  5 rating by David Atchison
"I has to make some changes to our coverage for a new car. Molly went out of her way to make it easy. She had all the answers I needed and handled my issue qiuckly and cheerfully."

Tori Byrd

October 27, 2023

5  out of  5 rating by Tori Byrd
"Molly was absolutely amazing!!! I love the service from this office! Everybody is so nice and so helpful. Molly went above and beyond to help me!! She’s amazing!"

Aaron Turner

October 24, 2023

5  out of  5 rating by Aaron Turner
"I make several additions and removals to my insurance policy and I'm always taken care of and usually pretty quick."

Drew McMurtrey

October 20, 2023

5  out of  5 rating by Drew McMurtrey
"Ms. Molly helped me with everything that I needed. She was super nice and extremely helpful! Highly recommed this agency 😊"

Marcus Canfield

October 20, 2023

5  out of  5 rating by Marcus Canfield
"Called in today and spoke with Amanda. She was the greatest. She was able to help me with all my needs. Actually went above and beyond to help me. Highly recommend this agency. Speak with Amanda."

Chandler Croom

October 20, 2023

5  out of  5 rating by Chandler Croom
"Kimberly was super helpful when looking to change my policy from a recent increase from another provider. She was very prompt and easy to work with. I would love 100% recommend!"

Lakisha Sanders

October 17, 2023

5  out of  5 rating by Lakisha Sanders
"She's Great!!"

Grace Murray

October 16, 2023

5  out of  5 rating by Grace Murray
"Maleah was so very helpful and accommodating to my needs. She spent time with me and explained my issue very well."

Aaron Stathopoylos

October 12, 2023

5  out of  5 rating by Aaron Stathopoylos
"Help me with my car insurance quote. She was very quick and helpful. Went into great detail about what was needed on my end and didn't hesitate to explain certain aspects I didn't fully grasp while maintaining her professionalism"

Elaine Benson

October 5, 2023

4  out of  5 rating by Elaine Benson
"I called to check on my car as to where it was located since it was not at the repair shop that I had chose to send it. So I spoke with Aerial and she call me back within the hour and gave the information I needed. She was very nice and helpful to me. I really appreciated that."

Mark Thompson

October 4, 2023

5  out of  5 rating by Mark Thompson
"I called asking for a quote a long time ago and spoke with Amanda. She was extremely professional, polite, and helpful. Since then she has checked back with me periodically to see if she could get me a better rate than the big box label insurance I was using. She finally came through with a much better rate and better coverage than what I had. She has demonstrated customer service that greatly exceeds anything I've experienced with other companies as well as kindness, courtesy, and perseverance. I am impressed by the dedication and customer service I have experienced thus far. If I cannot reach Amanda I can reach real people who treat you like a real person easily. In the current age of ai chat bots and robot operators that keep you on the phone forever..... they go above and beyond to treat you like a person not just a policy number."

Shontae Rivers

October 3, 2023

5  out of  5 rating by Shontae Rivers
"Kimberly at State Farm customer service is top-notch! She goes above and beyond to assist you with any insurance needs, answer questions promptly, and provide personalized recommendations. Their agents are friendly, knowledgeable, and genuinely care about their customers. Whether you need help with a claim or have general inquiries, State Farm is there to support you every step of the way. 🌟"

Madison Blades

October 3, 2023

5  out of  5 rating by Madison Blades
"These people have been so incredibly helpful and never gave up on me and my husband to make sure we had the best rates and taken care of! If y’all need any insurance I would highly suggest these kind people! They are the best! I thank each and every one of y’all for helping us and never given up!!!!"

Jeff Thompson Jr

October 2, 2023

5  out of  5 rating by Jeff Thompson Jr
"I will like to Thank Mrs. Rebekah Brown and Statefarm for everything they have done for me..They do an amazing job with all my insurance and policies..They are the most kindest people never been a problem with no one I talk too and they are so patient and try and find the best way or ways to help you..I want to Thank my agent Mrs.Amanda she has helped me since I started with Statefarm and she has never disappointed me with anything..Thanks Statefarm again for everything you guys do."

Victoria Mauldin

September 29, 2023

5  out of  5 rating by Victoria Mauldin
"We are more than pleased with the amazing service we received from this agency . Kimberly was very knowledgeable of the policy we were inquiring about and was able to obtain exactly what we needed. Highly recommended"