Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Brayboy

Karen Brayboy

January 15, 2026

5  out of  5
rating by Karen Brayboy
"My State Farm agent Shana was amazing! I have been a State Farm life insurance customer for over 30 years and wanted to change my policy over to another product. I tried for several weeks to contact my orginal agent who was still in practice. He never followed back up with me so I called Shana. She was able to assist me to the fullest and even bundled my car and home insurance to help me save money! Her attitude is refreshing and makes it easy to talk to her. Thank you State Farm agent Shana!"
Profile photo of Sean Simmons

Sean Simmons

January 13, 2026

5  out of  5
rating by Sean Simmons
"Amanda did any amazing job and her professional took the time out to explain everything and helped me save on my insurance premiums. Thank you for a great job Amanda"
Profile photo of Ariel Buzanowski

Ariel Buzanowski

January 5, 2026

5  out of  5
rating by Ariel Buzanowski
"Had home insurance for years and finally switched my car insurance. Super easy , friendly help and great rates. Really happy with everything."
We responded:
"Ariel, thank you for sharing your experience! I'm glad to hear that switching your car insurance was easy and that you're satisfied with our service and rates. "
Profile photo of Jerry B

Jerry B

January 4, 2026

5  out of  5
rating by Jerry B
"Garrett was fantastic to work with today—super helpful and friendly, and he really took the time to make sure everything was handled right. I’ve been with State Farm my whole adult life, and interactions like this are exactly why I’ve stayed loyal all these years. The whole team at Rebekah Brown’s office consistently delivers great service, and today was no exception. Highly recommend! ⭐⭐⭐⭐"
We responded:
"Thank you, Jerry! I'm glad to hear that Garrett provided such helpful and friendly service. It's wonderful to know that our team's efforts continue to meet your expectations and keep you with us. We appreciate your loyalty and recommendation. "
Profile photo of Chris Shippen

Chris Shippen

December 31, 2025

5  out of  5
rating by Chris Shippen
"Amanda is very helpful! She follows up and makes sure we’re satisfied with all our insurance needs!"
We responded:
"Chris, thank you for your wonderful feedback! I'm happy to hear that Amanda has been so helpful and attentive to your insurance needs. Our team is dedicated to providing excellent service. "
Profile photo of Jessie Ridgeway

Jessie Ridgeway

December 29, 2025

5  out of  5
rating by Jessie Ridgeway
"I spoke with Mrs Shana and the homeowners quote I received was unbelievable until I actually purchased it. She was able to beat all the competitor's and with comparable numbers. Thank you Mrs Shana."
We responded:
"Thank you, Jessie! I'm happy to hear that Mrs. Shana was able to provide you with a competitive homeowners quote that met your needs. We appreciate your trust in us and are here for any future insurance needs you might have."
Profile photo of David Stephenson

David Stephenson

December 29, 2025

5  out of  5
rating by David Stephenson
"My truck was in a wreck on December 18th and I felt like I was getting the runaround. We have done multiple calls, multiple recorded statements, been told the claim was being terminated, had the rental car nearly canceled twice and the claims specialist was still yet to contact the body shop after 11 days. We are dealing with holiday closures, but still a huge waste of time. I asked Bethany to get to the bottom of it for me. She said she would be back in touch by the end of the day. Less than an hour later, she called back, the rental car has been extended, a virtual appointment has been setup at the body shop and the notes of the claim have been updated. Bethany is an all star of customer service, we should have just called her first and we would not be in this mess. Rebekah needs to keep her around, she is fabulous!!!!!!"
We responded:
"Thank you, David, for sharing your experience! I'm glad Bethany was able to assist you so effectively and turn things around. We appreciate your patience during the holiday closures and are committed to providing the best service possible. "
Profile photo of Jaylon Spencer

Jaylon Spencer

December 24, 2025

5  out of  5
rating by Jaylon Spencer
"Garrett was extremely helpful. Was able to get my insurance over with my new vehicle extremely fast and hassle free. Very respectful and thanked me for my military service multiple times"
We responded:
"Thank you, Jaylon! I'm happy to hear Garrett provided such helpful and respectful service while assisting with your new vehicle insurance. We truly appreciate your military service and are grateful for your feedback. "
Profile photo of Shea Ortiz

Shea Ortiz

December 24, 2025

5  out of  5
rating by Shea Ortiz
"So glad I switched over! Saved $140 monthly between auto and renters insurance. Garrett was friendly, informative and responsive. I’d recommend 10/10!"
We responded:
"Thank you so much, Shea! I'm really happy to hear you made the switch and are enjoying the savings. Garrett is such a fantastic asset to our team, and I'm thrilled he could assist you so well!"
Profile photo of gary barile

gary barile

December 19, 2025

5  out of  5
rating by gary barile
"Shannon did a great check Shannon did a great job and you know save me some money and that was real easy to deal with and stop me from going to another place for insurance great job and she needs a head on the back"
We responded:
"Gary, thank you very much for your valuable feedback! I am truly happy to hear that Shana was able to assist you effectively and help you save a significant amount of money. It's wonderful to know that she made the entire process easy and straightforward for you."
Profile photo of Cam M

Cam M

December 16, 2025

5  out of  5
rating by Cam M
"Molly made my experience shopping for and purchasing insurance an amazing! I recommend working with her 11/10!!"
We responded:
"Thank you, Cam! I'm so happy to hear that Molly made your insurance shopping experience exceptional. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Ashley Torromeo

Ashley Torromeo

December 11, 2025

5  out of  5
rating by Ashley Torromeo
"Bethany was so great to talk to. She was friendly and personable. It was like talking to a friend! She was extremely knowledgeable and gave me great information."
We responded:
"Ashley, thank you so much for your wonderful feedback! I'm thrilled to hear that Bethany made your experience feel friendly and informative. Our team is dedicated to providing knowledgeable service, and it’s fantastic to know Bethany delivered just that!!"
Profile photo of Jill

Jill

December 11, 2025

5  out of  5
rating by Jill
"I worked with Garrett today and he was awesome! He was so easy to work with and walked me through all my options! 10 out of 10 will use him for all my insurance needs moving forward and recommend you do too."
We responded:
"Thank you, Jill! I'm happy to hear that Garrett provided you with such a positive experience. It's wonderful to know he made the process easy and informative for you. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
Profile photo of Japan Fuji

Japan Fuji

December 11, 2025

5  out of  5
rating by Japan Fuji
"My husband and I have had our auto insurance with State Farm since 2018. Recently our car was rear ended and we used the State Farm app. Molly checked up on us for some follow up and assisted me with finishing things up which make me very satisfied that all will be fixed with our car. I really feel that we have all areas covered too on our home insurance, personal property and umbrella policy. Thank you State Farm for making the not so good incidents easy to get through. Gail Fujiwara and Gene Fisher"
We responded:
"Thank you, Gail and Gene, for sharing your experience! I'm so glad to hear that Molly was able to assist you and that you feel confident with your coverage. It truly warms my heart to know that our team have been able to make things a bit easier for you during this time. If you need anything else, please don’t hesitate to reach out!"
Profile photo of ALABAMAWAYNE ALABAMAWAYNE

ALABAMAWAYNE ALABAMAWAYNE

December 10, 2025

5  out of  5
rating by ALABAMAWAYNE ALABAMAWAYNE
"Hey molly thanks for everything you do for me at State Farm From listening to me complain,not judging me most of all getting down to the point you deserve a raise 😂😂😂 like a great friend Molly at State Farm is there 🔥🔥🔥🔥Way to go State Farm"
We responded:
"Thank you for your kind words! It's fantastic to hear that Catalina provided you with great service and helped you resolve your queries. Thanks for choosing us!"
Profile photo of Brad Poole

Brad Poole

December 7, 2025

5  out of  5
rating by Brad Poole
"The service was great! Garrett was very helpful and had all the answers."
We responded:
"Thank you for the glowing review, Brad! I'm glad Shana was able to assist you in finding the best plan to meet your needs. We're grateful for your recommendation and look forward to helping you in the future! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Jennifer Manuel

Jennifer Manuel

December 4, 2025

4  out of  5
rating by Jennifer Manuel
"Garrett is great! He was very helpful and professional. Everyone that I have encountered at the Rebakah Brown office has been great. Keep up the good work:)"
We responded:
"Jennifer, thank you for your feedback! I'm glad to hear Garrett and the rest of our team have been helpful and professional. We appreciate your support and look forward to continuing to provide you with great service!"
Profile photo of Machelle Miller

Machelle Miller

December 4, 2025

5  out of  5
rating by Machelle Miller
"I spoke with Garrett at this location regarding current and future services, he was very cordial and helpful."
We responded:
"Thank you, Machelle! I'm happy to hear that Garrett provided you with such helpful service. Our team is dedicated to offering the best support possible. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of T Bro

T Bro

December 2, 2025

5  out of  5
rating by T Bro
"Professionalism at it's best. No matter how many times I call I get great service every time from all the staff. Good job guys !!!!!"
We responded:
"Thank you for your review!! I'm so happy to know that our team's service has made a positive impression on you. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Shelly Kirk

Shelly Kirk

November 24, 2025

5  out of  5
rating by Shelly Kirk
"Garrett was super helpful and friendly when explaining our policy renewal details."
We responded:
"Thank you so much, Shelly! I'm really glad to hear that Garrett was able to help you with your policy renewal details. Our team is always here to provide friendly and helpful service. If you have any more questions or need anything else, don’t hesitate to reach out!"
Profile photo of Victor Mauldin

Victor Mauldin

November 24, 2025

5  out of  5
rating by Victor Mauldin
"Garrett was really helpfull with my policy!!!"
We responded:
"Thank you, Victor! I'm happy to hear Garrett was so helpful with your policy. We appreciate your feedback. Thanks for choosing us!"
Profile photo of B. H.

B. H.

November 21, 2025

5  out of  5
rating by B. H.
"I called Rebekah Brown to add life insurance to my current policy. I was assisted by Garrett. I thought he was friend and very helpful. He answered all my questions and did what I needed in a timely manner. I was very impressed."
We responded:
"Thank you for your review! I'm so glad to hear that Garrett was able to assist you effectively and provide the help you needed. We appreciate your trust in us! Please let us know if we can help you with anything else in the future."
Profile photo of Gaven Lott

Gaven Lott

November 20, 2025

5  out of  5
rating by Gaven Lott
"Experience was great Garrett does an excellent job he’s super quick with getting you insured with the best rates"
We responded:
"Gaven, thank you for your feedback! I'm happy to hear that Garrett provided you with excellent service and quick assistance in finding the best rates. We appreciate your support and are here for any future insurance needs you may have."
Profile photo of Tara

Tara

November 20, 2025

5  out of  5
rating by Tara
"The office members answered the phone promptly and gave us an awesome price on insurance. In fact, we saved about $700 just by switching to State Farm. The office staff was knowledgeable and friendly. We will continue to do business with this company!"
We responded:
"Thank you so much, Tara! I'm thrilled to hear that our team was able to assist you quickly and offer you a fantastic price on your insurance. It's amazing that you saved $700 by switching to State Farm! Our friendly and knowledgeable staff is always here to help you. We are always just a call away if you need anything else!"
Profile photo of Dan Stewart

Dan Stewart

November 12, 2025

5  out of  5
rating by Dan Stewart
"Kimberly was awesome getting me what I needed, she was very nice and polite. I am very pleased to be a customer of hers and feel I was in the best hands having her help me with my auto policy. Great customer service!! Thank you Kimberly."
We responded:
"We're delighted to receive your glowing review, Dan! Kimberly is committed to providing excellent service, and we're happy to hear that she was able to tailor your auto insurance needs. Thank you for picking as your chosen coverage provider!"