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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashly Himes

April 3, 2026

5  out of  5
rating by Ashly Himes
"This is the best insurance company I have ever had! This office in particular has always gone above and beyond to help me! My insurance company for life!"
We responded:
"Wow, we are overjoyed to hear about your fantastic experience with our insurance agency! Our team is dedicated to providing exceptional service and we are thrilled that we have been able to exceed your expectations. Thank you for your kind words and for choosing us as your insurance company for life! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
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John Jones

April 3, 2026

5  out of  5
rating by John Jones
"Matt and Garrett were both very knowledgeable and answered all of our questions. They took their time to make sure that we understood the whole process and we walked out feeling confident."
We responded:
"Thank you, John! I'm happy to hear that Matt and Garrett provided you with such a thorough and informative experience. Our team is dedicated to ensuring you feel confident and well-informed. "
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Jen B

March 31, 2026

5  out of  5
rating by Jen B
"I started doing business with Shana since October 2024 whenever my husband and I built our home. Not only did she get us an amazing price for homeowners insurance, but she also was able to help us bundle the vehicles, atv, and tractor! She has been a blessing to work with! So much so that I referred my coworker to her! I don’t see ourselves using anyone else for our insurance needs as long as Shanna is with the Rebekah Brown Agency. We love her!!!!"
We responded:
"Thank you, Jen! I'm so happy to hear about your positive experience with Shana. It's wonderful that she could assist with both your home and vehicle insurance needs. We truly appreciate your referrals and your trust in our team. "
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Maranda Salers

March 30, 2026

5  out of  5
rating by Maranda Salers
"Molly was absolutely amazing at helping me with insurance policies! She answered all of my questions and made me feel confident and comfortable with my decision."
We responded:
"Thank you, Maranda! I'm so happy to hear that Molly provided you with such excellent service and helped you feel confident in your insurance decisions. We appreciate your feedback and are always here to assist with any future needs. "
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Beverly

March 30, 2026

5  out of  5
rating by Beverly
"Amanda was phenomenal in assisting via text, calls and completing my coverage. Thanks for all you do!"
We responded:
"Beverly, thank you for your wonderful feedback! I'm happy to hear that Amanda provided such excellent assistance with your coverage. We appreciate your kind words."
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Vicki Vogel

March 27, 2026

5  out of  5
rating by Vicki Vogel
"I added another vehicle to my existing policy. Bethany and Ms Sin were soo helpful. It was quick and easy. State Farm is the best insurance company I've had."
We responded:
"Thank you for your review, Vicki! I'm happy to hear that Bethany and Ms. Cyn made the process of adding another vehicle to your policy quick and easy. Your satisfaction with our service means a lot to us. "
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Deme Murphy

March 26, 2026

5  out of  5
rating by Deme Murphy
"Amanda was nice and explained everything 😊"
We responded:
"Thank you, Deme! I'm happy to hear that Amanda provided you with a clear explanation and a pleasant experience. We appreciate your feedback and are here for any future insurance needs you may have. "
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Micayla Manning

March 16, 2026

5  out of  5
rating by Micayla Manning
"I had the honor of working with Shana she was very responsive and helpful answering all my questions and she was highly recommended! Shana was super sweet as well and professional!"
We responded:
"Thank you, Micayla! I'm happy to hear that Shana provided you with responsive and helpful service. Her professionalism and kindness are truly valued in our office. "
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jalare marks

March 16, 2026

5  out of  5
rating by jalare marks
"Shana was very helpful and knowledgeable about products and services, she took care of my needs and made me feel valued as a Customer."
We responded:
"Thank you, Jalare, for your wonderful feedback! I'm delighted to hear that Shana was able to assist you effectively and make you feel valued."
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Angelica Evans

March 13, 2026

5  out of  5
rating by Angelica Evans
"Amanda was very helpful and made the insurance process simple and easy to understand. She was professional, friendly, and made sure I had the right coverage. Highly recommend!"
We responded:
"Thank you, Angelica! I'm happy to hear that Amanda was able to assist you effectively and make the insurance process straightforward. "
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Director of Business North Country Aviation

March 13, 2026

5  out of  5
rating by Director of Business North Country Aviation
"Outstanding effort by Ms Molly Charles and the entire staff at Rebekah Brown State Farm. We have utilized their services for several years, and due to a military move had to shift companies for another out of state. Molly worked tirelessly for 6 months to obtain our reimbursement for a closed home owners insurance policy! Thank you! Above and beyond service!"
We responded:
"Thank you! I'm so happy to hear about your positive experience with Molly and our team. We truly appreciate your loyalty over the years and are glad we could assist with your reimbursement. "
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Kayla Williams

March 10, 2026

5  out of  5
rating by Kayla Williams
"Bethany was great and very helpful!"
We responded:
"Thank you, Kayla! I'm glad to hear that Bethany was able to assist you so well. Our team is dedicated to providing helpful service, and it's wonderful to know we met your expectations. "
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Dee Family

March 6, 2026

5  out of  5
rating by Dee Family
"I had a great experience working with Cyn at State Farm. She took a lot of time to carefully review my policy and explain everything in a way that made sense. Most importantly, she found ways to adjust my coverage and ended up saving me a significant amount of money without sacrificing protection. It’s clear she genuinely cares about her clients and goes the extra mile to help. I highly recommend Cyn if you’re looking for an agent who is knowledgeable, patient, and truly looking out for your best interest. Thanks Cyn."
We responded:
"Thank you, Dee Family, for sharing your wonderful experience! I'm delighted to hear that Cyn was able to assist you so effectively by reviewing your policy and finding savings while maintaining your coverage. Her dedication to providing excellent service is truly appreciated. "
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Xaiden McAfee

March 3, 2026

5  out of  5
rating by Xaiden McAfee
"Amanda's customer service was exceptional, I like that she's very persistent on making sure that you're provided with the best coverage to fit your need. Her attitude and spirit is so welcoming."
We responded:
"Xaiden, thank you for your fantastic feedback! I'm delighted to hear that Amanda provided such exceptional service and ensured you received the best coverage. Her welcoming attitude is something we truly value. "
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Craig Dickson

February 17, 2026

5  out of  5
rating by Craig Dickson
"Outstanding service from Cyn! Highly recommend using this young lady at this agency. They just paid a claim with no issues on my boat. Do yourself a favor and give this young lady a chance. You won't be disappointed! Craig"
We responded:
"Craig, thank you for your wonderful feedback! I'm delighted to hear that Cyn provided you with outstanding service and that your claim was handled smoothly. We truly appreciate your recommendation and are here for any future needs you might have. "
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Francheska King

January 30, 2026

5  out of  5
rating by Francheska King
"Amanda was very pleasant and helpful. She made the process smooth. Although I didn't have any questions, she made certain that she was available at any time to answer them."
We responded:
"Thank you, Francheska! I'm happy to hear that Amanda provided such a pleasant and smooth experience for you. It's great to know she was ready to assist with any questions you might have had. "
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Velma P

January 29, 2026

5  out of  5
rating by Velma P
"Amanda was awesome and Professional!! Quick and fast service, she answered all my questions and very nice."
We responded:
"Velma, thank you for your fantastic feedback! I'm happy to hear that Cyn provided you with quick and friendly service. Our team is dedicated to making sure all your questions are answered. Let us know if there's anything else we can assist you with!"
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Sauna Walley

January 29, 2026

5  out of  5
rating by Sauna Walley
"I love my agent Bethany, she is extremely helpful in what I need and always has a lending ear to listen, I had my firt wreck and though the outcome was shocking she was there for me through it all. Thank you Bethany"
We responded:
"Sauna, thank you for sharing your experience! I'm glad to hear that Bethany was there to support you during such a challenging time. "
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Gerald Moore

January 21, 2026

5  out of  5
rating by Gerald Moore
"We recently purchased a lake home on Smith Lake. Shana Steel was an exceptional aid to us in identifying all the issues we needed to consider for insuring our new property. She is a strong professional and an asset to your office. Please express our thanks to her!"
We responded:
"Gerald, thank you for your wonderful feedback! I'm delighted to hear that Shana was such a great help with your new lake home. She truly is a valuable part of our team, and I'll make sure she knows how much you appreciated her assistance. Enjoy your new home!"
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Arnita Jones

January 19, 2026

5  out of  5
rating by Arnita Jones
"Shana is always pleasant and consistent. I left State Farm last year and went with another company. Shana called almost everyday (if not everyday) to get me back with the company. She left countless voicemails and was extremely professional. How could I say no??? Well needless to say, I am back with State Farm and will soon be adding my homeowner's insurance with the automobile. I told her she is a great asset to the company because I was not going to come back."
We responded:
"Thank you, Arnita! I'm so happy to hear about your experience with Shana. Her dedication and professionalism truly make a difference, and we're delighted to have you back with State Farm. "
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Karen Brayboy

January 15, 2026

5  out of  5
rating by Karen Brayboy
"My State Farm agent Shana was amazing! I have been a State Farm life insurance customer for over 30 years and wanted to change my policy over to another product. I tried for several weeks to contact my orginal agent who was still in practice. He never followed back up with me so I called Shana. She was able to assist me to the fullest and even bundled my car and home insurance to help me save money! Her attitude is refreshing and makes it easy to talk to her. Thank you State Farm agent Shana!"
We responded:
"Thank you, Karen, for sharing your experience! I'm so happy to hear that Shana was able to assist you with your insurance needs and help you save money by bundling your policies. Her dedication and positive attitude are truly valued here. "
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Sean Simmons

January 13, 2026

5  out of  5
rating by Sean Simmons
"Amanda did any amazing job and her professional took the time out to explain everything and helped me save on my insurance premiums. Thank you for a great job Amanda"
We responded:
"Thank you, Sean! I'm delighted to hear that Amanda provided such excellent service and helped you save on your insurance premiums. We appreciate your feedback and are always here to assist with any of your insurance needs."
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Ariel Buzanowski

January 5, 2026

5  out of  5
rating by Ariel Buzanowski
"Had home insurance for years and finally switched my car insurance. Super easy , friendly help and great rates. Really happy with everything."
We responded:
"Ariel, thank you for sharing your experience! I'm glad to hear that switching your car insurance was easy and that you're satisfied with our service and rates. "
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Jerry B

January 4, 2026

5  out of  5
rating by Jerry B
"Garrett was fantastic to work with today—super helpful and friendly, and he really took the time to make sure everything was handled right. I’ve been with State Farm my whole adult life, and interactions like this are exactly why I’ve stayed loyal all these years. The whole team at Rebekah Brown’s office consistently delivers great service, and today was no exception. Highly recommend! ⭐⭐⭐⭐"
We responded:
"Thank you, Jerry! I'm glad to hear that Garrett provided such helpful and friendly service. It's wonderful to know that our team's efforts continue to meet your expectations and keep you with us. We appreciate your loyalty and recommendation. "
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Chris Shippen

December 31, 2025

5  out of  5
rating by Chris Shippen
"Amanda is very helpful! She follows up and makes sure we’re satisfied with all our insurance needs!"
We responded:
"Chris, thank you for your wonderful feedback! I'm happy to hear that Amanda has been so helpful and attentive to your insurance needs. Our team is dedicated to providing excellent service. "