State Farm® Insurance Agent Rebekah Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamaica Hunter
October 28, 2025
"Cyn was very friendly and helped me with what I needed to be done. It didn’t take her a long time either, thank you for your help and patience Cyn!!! She’s a great representation of State Farm and I would love to speak to her each time I call in."
"Thank you so much, Jamaica! I'm thrilled to hear that Cyn provided you with such friendly and efficient service. She really is a wonderful part of our team! We truly appreciate your kind words and can't wait to assist you again. Just let us know if there's anything else we can do for you!"
Lakisha Sanders
October 28, 2025
"Hey they don't help with nothing my whole apartment complex got struck by lightning, my 2 games Playstation and Xbox my MacBook my wifi box.... And had renters insurance they wouldn't even help me they wanted me to pay someone to tell them that they was struck by lightning when I know it was they we're working fine b4 I left home and the apartmentsent out emails about it being struck.... insurance is a rip off and they know it..."
"Hi Lakisha, Thank you for taking the time to share your feedback. We're truly sorry to hear about the damage caused by the lightning strike- that can be an incredibly stressful situation, and we understand your frustration. Our goal is to always assist our customers during unexpected situations like this. To ensure claims are handled accurately and fairly, specific documentation is required in order to process the claim. Without this information the claims team is limited in what they can approve, even when the situation is clear. We would be more than happy to help you gather what's needed to revisit the claim if the required documents are obtained. Please feel free to reach out to our office directly, we are here to support you and make this process as smooth as possible. Thank you again for sharing your experience, and we hope we have the opportunity to assist you further. "
Amy Eubanks
October 24, 2025
"Cyn has been awesome! She has switching my insurance a smooth and beneficial process. Not only are we saving money on auto, home and boat, but we are now able to afford life insurance. I love the hometown feeling I get when I call. Very friendly and professional from everyone. I thought I posted this last year, but I did something wrong. I have spoken with Cyn, Garrett, Molly and 2 other young ladies that answered the phones and I am not sure how to spell their names. All have been wonderful. I have auto, boat, life and home insurance with State Farm. Thank you Rebekah Brown for having such a great team!"
"Amy, thank you so much for your wonderful review! I'm glad Cyn made the process of switching your insurance smooth and beneficial. It's great to know you're saving money. We truly appreciate your kind words about our friendly and professional service. If you need anything else, feel free to reach out!"
Natalie Weaver
October 24, 2025
"Bethany assisted me with both of my current policies, and I appreciated the time put forth into digging i to each one, as well as the human connectivity within the conversation."
"Thank you, Natalie! I'm happy to hear that Bethany was able to assist you with your policies and provide a personal touch during your conversation. We always aim to offer attentive and personalized service. If you have any more questions or need further assistance, feel free to reach out!"
Colin Miller
October 23, 2025
"Amanda was so polite & helpful."
"Thank you, Colin! We're glad Amanda was helpful. Our team appreciates your feedback. Let us know if you need anything else!"
Edward Whitcomb
October 23, 2025
"Bethany is super special she makes my smile and laugh during our phone conversations, Bethany knows what she is doing and is always willing to go above to help out Thank you Bethany"
"Edward, thank you so much for your wonderful feedback! I’m absolutely thrilled to hear that Bethany has made such a positive impact during your interactions. She really loves helping our customers and making their experiences enjoyable!"
Madison Goss
October 22, 2025
"Garrett was the best! Super helpful and made everything so easy!"
"Thank you, Madison! I'm happy to hear that Garrett was so helpful and made your experience easy. We appreciate your feedback and are here for any future insurance needs!"
Denver Mosher
October 21, 2025
"For the first time and since forever, I've actually enjoyed giving my money to an insurance company, and that is partly on Amanda she made the experience fantastic.. Way to go, guys!"
"Thank you so much, Denver! I'm thrilled to hear that Amanda made your experience enjoyable. Please let us know if there's anything else we can do for you!"
Darah Gilbert
October 21, 2025
"Thanks so much to Molly for answering all of my questions and helping me to get the coverage I need!"
"Thank you, Darah! I'm happy to hear that Molly was able to assist you with your coverage needs. Our team is dedicated to providing the best service possible. If you have any more questions, feel free to reach out anytime!"
Mark Zimlich
October 21, 2025
"I have been a client of Rebekah Brown State Farm for many years. I have kept her wonderful and helpful staff busy lately with changes to my car insurance and I have been completely satisfied. Molly and Catalina have been great!!"
"Thank you so much Robert! We appreciate the positive feedback, we will be sure to pass the message along to Courtney!"
Chad Bourque
October 20, 2025
"I’ve had insurance with this office for probably 15 years. They are easy to work with and extremely kind. Prices are competitive and they are quick to respond with claims."
"Thank you so much, Chad, for your amazing feedback! I'm really grateful to hear that you've had such a positive experience with our office over the years. It truly warms my heart to know that our team has been responsive and kind while offering competitive prices. If you ever need anything else, please let us know!"
Sandra Irby
October 17, 2025
"Amanda was fabulous. She handled my need with expertise and great efficiency. It was a painless experience. Thanks Amanda"
"Sandra, thank you so much! I'm thrilled to hear that Amanda provided you with such efficient and expert service. We always aim to make your experience as smooth as possible. If you need anything else, please reach out to us!"
courtney French
October 17, 2025
"I have had nothing but pleasurable and great experiences with this agency! Cyn is so sweet and efficient and her customer service is superb. I enjoy speaking with her as she assists me with my insurance needs!!"
"Courtney, thank you for your wonderful feedback! I'm happy to hear that Cyn has been providing you with such excellent service. We appreciate your trust in us!!"
Marilyn Agee
October 16, 2025
"My experience with Garrett was good he provided the information that was needed for my policy."
"Thank you so much for your support Marilyn—it really means a lot to us. We’re always looking for ways to get better, so we’d love to hear any ideas or suggestions you have that could help us earn a 5-star rating from you next time. Your feedback helps us grow, and we want to make sure every experience you have with us is a great one."
Kevin Taylor
October 15, 2025
"Shayna is a very good help and she helped me cover every vehicle I own with a understanding price and good coverage thanks State Farm"
"Thank you, Kevin! I'm happy to hear that Shana was able to assist you with covering all your vehicles at a fair price and with solid coverage. We appreciate your trust in us and are always here to help with any insurance needs!"
Miranda Norris
October 8, 2025
"Cyn was a pleasure to work with! She made the process of switching over very easy and answered any question that I had. I'm so glad I called!"
"Thank you, Miranda! I'm happy to hear that Cyn made your transition smooth and answered all your questions. We appreciate your trust in us. If you need anything else, feel free to reach out!"
Haley Stanley
October 8, 2025
"Garrett’s support was exceptional from start to finish. He took the time to understand my situation and provided clear advice. His dedication and care made me feel confident and valued. Highly recommend Garrett for anyone!"
"Thank you, Haley! I'm delighted to hear about your positive experience with Garrett. His dedication and care are truly appreciated, and it's wonderful to know he made you feel confident and valued."
Deb
October 7, 2025
"I called this office about life insurance. I was very delighted to speak to Garrett. He was able to explain term/whole policies and even gave a dual option. I feel confident about buying life insurance after speaking to him."
"Thank you, Deb! I'm happy to hear that Garrett was able to assist you with your life insurance questions and provide clear options. Your confidence in our service means a lot. If you have any more questions or need further assistance, please let us know!"
Justin Sessions
October 6, 2025
"Bethany is the reason we stayed! Her dedication to work with my wife and I through deployments and military moves is second to none. There will always be a cheaper option but in the end you get what you pay for. We are happy to continue with State Farm and I believe in giving credit where it is due. Thanks again Bethany!"
"Thank you, Justin, for sharing your experience! I'm so glad to hear that Bethany's dedication made such a positive impact during your deployments and moves. Your trust in us means a lot, and we're grateful to have you here. If there's anything else we can do for you, just let us know!"
Brad Poole
October 3, 2025
"The service was great! Molly was very helpful and took the initiative to help me get my vehicle insured for the road!"
"Thank you for the glowing review, Brad! I'm glad Shana was able to assist you in finding the best plan to meet your needs. We're grateful for your recommendation and look forward to helping you in the future! - Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
X Man
October 3, 2025
"I just want thank Molly for going out of her way to help us. Add our daughter to our policy and pointing out ways that we can save with different discounts."
"I'm so glad to hear that Molly was able to help you add your daughter to your policy and find some potential savings. We genuinely appreciate your feedback and want you to know that we are always here to support you with any of your insurance needs!"
H N
October 1, 2025
"Staff very friendly and well. I was able to get cheaper insurance here."
"Thank you, H N! I'm truly glad to hear that our team was able to provide you with a friendly experience and assist you in finding more affordable insurance. If there's anything else we can do to support you, please let us know!"
Shirley Jackson
October 1, 2025
"Cyn was very professional easy to talk and was a joy to have help me I give 10 stars"
"Thank you so much, Shirley! I'm thrilled to hear that Cyn made your experience enjoyable and professional. We truly appreciate your kind words and support. If there's anything else we can help you with, just give us a shout!"
megan braun
October 1, 2025
"Finding the right insurance policy is usually stressful and time consuming for me, but Molly handled all of my questions and concerns very quickly and even allowed me to text her from class! She made my life so much easier and I couldn’t be happier. Thank you, Molly, for your kindness and professionalism!"
"Thank you, Megan! I'm so glad to hear that Molly was able to assist you efficiently and make the process easier for you. We appreciate your kind words about her professionalism and are always here to help with any of your insurance needs!"
Bama Girl
October 1, 2025
"My mother was in need of auto insurance and had been checking several companies rates. After contacting Garrett at the Rebekah Brown Agency, he was able to get great coverage for my mother at a very affordable rate that fits her budget. Garrett was wonderful to work with and made sure she got the complete coverages she needed for her car. Everything was taken care of with a quick phone call, and by far this has been the easiest and most pleasant experience in dealing with insurance that she has ever had! I highly recommend Garrett Palesano and the Rebekah Brown agency!"
"Thank you for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Kimberly, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"