Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Crum

Tyler Crum

March 21, 2025

5  out of  5
rating by Tyler Crum
"Shana was an absolute pleasure to work with. Saved me a ton of money on my Home Owners and made the process really simple. Highly recommend."
Profile photo of sedeast

sedeast

March 21, 2025

5  out of  5
rating by sedeast
"Rebekah Brown has all of my automobiles, home and life insurance. So I was back in yesterday to get a quote for my business, and Shana Steele was absolutely amazing! She wasn’t my original rep, as they were out of the office for the day. But Shana was patient, diligent and thorough! She went through my policy line by line, and after over an hour - it was complete. All business needs were met and the policy was live. As a staff they have the best customer service in the city, hands down! Sedrick"
We responded:
"Hi Sedrick, thank you for sharing your positive experience with Kimberly! We are happy to hear that she provided you with amazing customer service and valuable insights on your policies and discounts. We appreciate your kind words and look forward to assisting you further. Rebekah Brown - State Farm Insurance Agent, Mobile, AL"
Profile photo of Jack Evey

Jack Evey

March 20, 2025

5  out of  5
rating by Jack Evey
"Garrett Palesano was helpful explaining the details of renters insurance & extent of coverage. I have some peace of mind now about protecting my property."
Profile photo of Gloria Duren

Gloria Duren

March 19, 2025

5  out of  5
rating by Gloria Duren
"Cyn was absolutely the best, took the time to answers all our questions and gave us the differences on different quotes ! Thank you Cyn"
Profile photo of Zoey Ladnier

Zoey Ladnier

March 19, 2025

5  out of  5
rating by Zoey Ladnier
"Spoke with Maleah today she answered all my questions thoroughly. Love this location have been with them since 2021 no complaints and they are willing to work with you and answer all questions no matter how silly they may be.:)"
Profile photo of Jim Stephens

Jim Stephens

March 19, 2025

5  out of  5
rating by Jim Stephens
"Talking with miss molly on the phone is better than speaking to my therapist .she lifts my spirit up everytime."
Profile photo of Sammy Kertscher

Sammy Kertscher

March 18, 2025

5  out of  5
rating by Sammy Kertscher
"I have been with Rebekah State Farm for as long as I can remember. All the staff is super friendly but I deal the most with Candice. Candice is my all top favorite to deal with. She has helped us with simple car insurance, to house insurance and now our umbrella policy with life insurance. Candice is professional and super sweet. Wouldn’t wanna go anywhere else. She’s always finding us ways to save money here and there."
We responded:
"Thank you, Sammy, for your wonderful feedback! I'm delighted to know that Candice has been such a great help with your insurance needs, from car to house and even your umbrella policy. Her dedication to finding savings and providing professional service is truly appreciated. We're grateful to have you with us and are always here for any future assistance you may need!"
Profile photo of Delyte Montoya

Delyte Montoya

March 18, 2025

5  out of  5
rating by Delyte Montoya
"Amanda was very helpful!"
We responded:
"Thank you so much, Delyte, for sharing your experience! I'm really happy to hear that Amanda was there to help you out!"
Profile photo of Carly Millsap

Carly Millsap

March 17, 2025

5  out of  5
rating by Carly Millsap
"Catalina was very kind and helpful!"
We responded:
"Thank you so much, Carly, for sharing your experience! I'm thrilled to hear that Catalina was so kind and helpful during your interaction."
Profile photo of Annabelle Plascencia

Annabelle Plascencia

March 14, 2025

5  out of  5
rating by Annabelle Plascencia
"Fast replies and quotes, affordable"
We responded:
"Thank you, Annabelle! I'm glad you're satisfied with our fast replies and affordable quotes. "
Profile photo of Voris Pettaway

Voris Pettaway

March 14, 2025

5  out of  5
rating by Voris Pettaway
"Communicated very well and displayed outstanding professionalism. 10/10 recommend."
We responded:
"Thank you, Voris, for your fantastic review! I'm glad to know that our communication and professionalism met your expectations. Your recommendation means a lot to us. "
Profile photo of Kathy Thomas

Kathy Thomas

March 14, 2025

5  out of  5
rating by Kathy Thomas
"Bethany was a great help today. She was very knowledgeable of the policy and went over and beyond to help."
We responded:
"Thank you, Kathy, for sharing your experience! I'm happy to know that Bethany was able to assist you so effectively. Her dedication to providing knowledgeable and exceptional service is truly appreciated. "
Profile photo of MK

MK

March 13, 2025

5  out of  5
rating by MK
"Molly is such a sweet heart, she always answers all my questions in a timely manner & she even called me back to assure me my bill was corrected. She is great at her job and very kind and professional."
We responded:
"Thank you, MK, for sharing your experience! I'm glad to know that Molly was able to assist you with your questions and ensure your bill was corrected. Her dedication to providing kind and professional service is truly appreciated. "
Profile photo of Darrell Frazier

Darrell Frazier

March 13, 2025

5  out of  5
rating by Darrell Frazier
"I can't stress enough the competence and compassion this office has shown my family, for close to 20 years. Miss Shayna is a delight to work with!"
We responded:
"Thank you, Darrell, for your wonderful feedback! We're so happy to have been able to support your family for nearly 20 years. Shana truly is a gem, and we're glad she makes your experience delightful."
Profile photo of Savannah W.

Savannah W.

March 12, 2025

5  out of  5
rating by Savannah W.
"If I could give 10 stars, I would. Molly has been more than helpful for me and my family. She has answered every question I’ve had (even the silly ones haha) and she has been SO patient with me. I switched from Progressive once I talked to her, and I’ve been sold ever since. Love my Molly girl!"
We responded:
"Thank you so much, Savannah, for your wonderful review! I'm delighted to hear that Molly has been such a great help to you and your family. Her patience and dedication truly make a difference, and it's fantastic to know that you've had such a positive experience with us. "
Profile photo of sam Life

sam Life

March 10, 2025

5  out of  5
rating by sam Life
"She was a good age. Ask me everything what I need when I don’t need to help me out a lot like I say and she was nice."
We responded:
"Thank you, Sam, for your wonderful review! I'm happy to know that you felt supported and found the assistance you needed. It's great to hear that you had a positive experience. "
Profile photo of Rob Rogers

Rob Rogers

March 7, 2025

5  out of  5
rating by Rob Rogers
"Amanda was thorough, knowledgeable, and got us a great deal. Thank you so much for everything."
We responded:
"Thank you so much, Rob, for your amazing feedback! I'm thrilled to hear that Amanda gave you such thorough and knowledgeable service and helped you snag a fantastic deal. If you have any more questions or need a little extra help, don’t hesitate to reach out. We’re always here for you!"
Profile photo of Meggie Bertucci

Meggie Bertucci

March 7, 2025

5  out of  5
rating by Meggie Bertucci
"Bethany was excellent! She went above and beyond to help me get the services I needed taken care of. I was very pleased with her service!"
We responded:
"Thank you so much, Meggie, for sharing your experience! I'm really happy to hear that Bethany was able to help you so well. Her dedication to going above and beyond really makes a difference!"
Profile photo of Anthony Williams

Anthony Williams

March 6, 2025

5  out of  5
rating by Anthony Williams
"Always professional service!"
We responded:
"Thank you so much, Anthony, for your amazing feedback! I'm thrilled to hear that you find our service professional. "
Profile photo of Askelecia Hurd

Askelecia Hurd

March 6, 2025

5  out of  5
rating by Askelecia Hurd
"Garrett at State Farm was wonderful with updating me on my services on what is covered and if I was to move how I will still be insured. That was a plus for me to know that it wouldn't be a struggle nor a hassle with my coverage"
We responded:
"Thank you, Askelecia, for sharing your experience! I'm glad to hear that Garrett helped you with your coverage details and made your transition easier if you decide to move. It's wonderful that you found the process simple."
Profile photo of Aj Abdul-Malik

Aj Abdul-Malik

March 5, 2025

5  out of  5
rating by Aj Abdul-Malik
"I’ve been with State Farm for a few years now, I’d say about 4 years and I’ve never had a bad experience with Rebecca Brown and the amazing crew that she has working with her. They are always attentive and make sure to answer all of your questions no matter how many times you call back and ask, trust me I know because I’m always asking! I highly recommend checking them out!!"
We responded:
"Thank you so much, Aj, for your wonderful review! I'm happy to know that you have had such a positive experience with our team over the years. We always strive to be attentive and ensure all your questions are answered, no matter how many times you reach out. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to get in touch!"
Profile photo of Kimilee Washington

Kimilee Washington

March 5, 2025

5  out of  5
rating by Kimilee Washington
"I've always had great experiences with Rebekah Brown and her staff. I sent a message and Cyn reached out to me in less than an hour with options and suggestions to assist me. She also reviewed my policy and explained what she recommended be updated. Cyn answered all of my questions and made my updates quickly."
We responded:
"Thank you so much, Kimilee, for sharing your awesome experience! I'm thrilled that Cyn was there to help you out so quickly and offer some great suggestions. It's fantastic to hear she was able to answer all your questions and make those updates in no time!"
Profile photo of Gary Richey

Gary Richey

March 1, 2025

5  out of  5
rating by Gary Richey
"I would like to give Bethany a big THANK YOU for kind and courteous help this past week. I was buying a new truck and needed proof of insurance, but I changed my mind 3 times on which truck to buy. Each time I called Bethany to get proof of insurance she was very kind and understanding in getting me the documents I needed. She will definitely be who I go to in the future."
We responded:
"Thank you so much, Gary, for sharing your experience! I'm really happy to hear that Bethany was there to help you with such kindness and understanding during your truck purchase. It’s fantastic to know she made the process so much smoother for you!"
Profile photo of Anthony Chima

Anthony Chima

February 28, 2025

5  out of  5
rating by Anthony Chima
"I called State Farm to pay my bill. I had the pleasure to speaking with a Gregory Jones. He was really pleasant with a matching attitude and helped me to change my bills thank you Gregory"
We responded:
"Thank you, Anthony, for sharing your experience! I'm delighted to know that Gregory was able to assist you with such a positive attitude. It's wonderful to have team members like him who make a difference."
Profile photo of Gail Aiko Fujiwara

Gail Aiko Fujiwara

February 27, 2025

5  out of  5
rating by Gail Aiko Fujiwara
"State Farm helps with Life. Well life has changed with me taking on a Masters Degree this month and things kind of went by the wayside and slipped through the cracks. Gregory from State Farm gave me call to make sure I paid one of our car insurances so that our coverage didn’t lapse. So grateful! I didn’t want him to get off the phone til I had taken care of it because I was fearful that I may get distracted and forget again! So, while I muddled around signing onto my app and then having to add a new payment method because my old one had changed. He had asked me why I had decided to go back to school (at the age of 60)…he listened to my whole history of my family and why going back to Japan after this Divinity degree to help with retaining New Japanese Christian’s in their walk with Christ was so important to me. Well, needless to say I got my payment done while we were on the phone. Plus, we are both going to pray for one another in our endeavors in life. It’s this special personal relationship touch that State Farm takes that makes it one of my lifelong Insurance Carriers. Gregory is a keeper. You can’t teach what his personality and character bring to your company. I highly recommend State Farm to others."
We responded:
"Thank you, Gail, for sharing your experience! I'm so happy to hear that Gregory was able to assist you during such a busy time in your life. It's wonderful that he could provide the personal touch and support you needed. We're grateful to have him on our team. If you ever need anything else, feel free to reach out to our office. Best of luck with your studies and your mission in Japan!"