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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

kelsy donaldson

March 14, 2023

5  out of  5 rating by kelsy donaldson
"We just traded out cars on our policy and Amanda made it super easy for us to do! She answered all my questions and was kind. I’ve been a customer with State Farm for at least a decade now as they have always been easy to work with and to get in touch with!"

Joe T

March 11, 2023

5  out of  5 rating by Joe T
"Friendly and very efficient staff. Sarah and Ashley are highly skilled and eager to help with any insurance issue."

Mira Lewis

March 11, 2023

5  out of  5 rating by Mira Lewis
"At State Farm the Rebekah Brown Branch is the Best when it comes to customer service they ROCK they Listen to the Needs of the customer and get right on them they are helpful and professional each encounter gets Better and Better🏆"

Anthony Clark

March 10, 2023

5  out of  5 rating by Anthony Clark
"Love this group! Very professional and great customer service. I have only spoken with Mrs Amanda mostly and greatly appreciate her kindness also very informative!"

Kevin Adams

March 9, 2023

5  out of  5 rating by Kevin Adams
"Ashleigh was very helpful in gathering info and documentation for me. She was very polite, courteous, and got back to me in a timely manner. I have been with State Farm for 15+ years and everyone at this branch is very nice."

Rita Howell

March 6, 2023

5  out of  5 rating by Rita Howell
"Rebekah Brown, our State Farm Insurance Agent has met our vehicle, homeowners, and life insurance needs for many years. Last week, I had a few questions about my bill, and I called to get clarification. I spoke with Ashleigh…who just happens to be the BEST. She was very professional, friendly, and kind-spoken, and went out of her way to help me understand the changes in our policy. We discussed some other changes which resulted in a discount on one of our vehicles, and she implemented those changes quickly. State Farm is blessed to have Ashleigh as an employee."

Reginald Sayer

March 3, 2023

5  out of  5 rating by Reginald Sayer
"I talk to a Miss Ashley today at Rebecca Brown’s office. She got a quote for me on a new vehicle. I’m trying to buy. She was very nice and informative about the insurance policy and state minimums and how cheap it was to insure myself a little higher I would recommend State Farm."

Erin Dene'

March 3, 2023

5  out of  5 rating by Erin Dene'
"Love this office! I’ve worked closely with Ashleigh and Kimberly and they’ve both been very professional and absolutely amazing!!!!!!"

Mary Lee

March 2, 2023

5  out of  5 rating by Mary Lee
"Best insurance! Always available and very caring!"

Jerel Inge

March 2, 2023

5  out of  5 rating by Jerel Inge
"This agency has always taken care of me to the best of their abilities. Everyone I've worked with here has been outstanding. Shana and Arnold have both done a great job working with me on my policies, and anytime I have any questions or issues, the rest of the staff has done the same. I would recommend anyone in the area to work with this office."

Dustin McBride

March 1, 2023

5  out of  5 rating by Dustin McBride
"I call today to update my debit card info and that’s all I had plain to do. Until I got on the phone with Ashleigh. She is a awesome woman and very helpful with every question I had and even went above and beyond to teach me about insurance!! So thank you Ashleigh and State Farm"

Peacock Peacock

February 25, 2023

1  out of  5 rating by Peacock Peacock
"Claim department did not investigate my complaint and because of that I lost my ‘good driver’s discount and I am paying accident surcharge added to my premium. They should have investigated my case properly and contacted me before paying out other party."

Jamilah H

February 23, 2023

5  out of  5 rating by Jamilah H
"Shana is absolutely amazing!!! She finds the best products to fit my needs. She is very patient with me and explains the details to the many questions that I ask. I've moved several places and have had different agents. Shana is by far the best!!!! Thank you soo much!!!"

bridgett brown

February 23, 2023

5  out of  5 rating by bridgett brown
"This is a Big Thank you to Shana.She has been so friendly and helpful with my Homeowners Insurance,& auto.I hope she’s recognized for Professionalism.She is Awesome.👍👍"

Victoria La Duna-Tate

February 8, 2023

5  out of  5 rating by Victoria La Duna-Tate
"The level of professionalism and attentiveness to any insurance issues is phenomenal!!!! It's like being connected with family. I believe each agent values their clients and work diligently to provide optimal service. I truly appreciate each agent (Ashleigh & Shana are fabulous) that has work with me over the years!!!!! #Ashleigh #Shana"

Steve Eddlemon

January 31, 2023

5  out of  5 rating by Steve Eddlemon
"Wanted to give a shout out to Kimberly for her persistence, care and customer service! She has reached out to me consistently for over 2 years trying to earn my business and slowly but surely, she has secured 2 vehicles, a travel trailer and now my home. Thanks so much for reaching out and not giving up. Not to mention SAVING me money. 5 stars!"

Cassandra Bell

January 19, 2023

5  out of  5 rating by Cassandra Bell
"Thanks so much to Arnold for being and staying on the phone with us during a transaction with our banker! He was so patient to make sure we received the info we needed."

Aaron Wright

January 16, 2023

5  out of  5 rating by Aaron Wright
"My experience with State Farm is wonderful. Great agents very courteous and very helpful thank you all for the services that you provide for me."

Patricia Kennedy-Jones

October 21, 2022

5  out of  5 rating by Patricia Kennedy-Jones
"Sending a long overdue thank you to Shana Tucker at State Farm Insurance - Rebeka Brown's office. We are new to Mobile and Shana has provided us with exceptional service from the first time we met. I have been with the same State Farm agent for over 20 years and we did not miss a beat with Shana's help and guidance. I can't say enough good things about this office and Shana. Looking forward to another 20 years with you! Thank you again, Patricia K. Jones"

Robert b

September 15, 2022

5  out of  5 rating by Robert b
"Amanda is very professional and answers any and all questions related to my insurance needs. State Fram insurance needs more professionals like Amanda Rowe and she has the personality to deal with her customers. Tks Amanda"

lisa bennett

September 10, 2022

5  out of  5 rating by lisa bennett
"Thank you Ms. Brown…. She was very sweet, she went over the policy step by step. She got me a good rate. Thank you again!!!"

Beka Branson

August 19, 2022

5  out of  5 rating by Beka Branson
"Amanda has been so sweet and helpful helping switch companies and getting me the best coverage for my home and vehicles!"

Tiffany Hawkes

August 17, 2022

5  out of  5 rating by Tiffany Hawkes
"They always go the extra mile! Sarah has been extremely helpful with all of my coverage needs!"

Teneshla Cook

August 9, 2022

5  out of  5 rating by Teneshla Cook
"Amanda was my insurance agent and she was amazing verified all my needs, got me a good quote and got my policy started right away. I’m big on customer service because I also work with the public…. Amanda did GREAT!!! Kudos!!!"

Terrance Cunningham

August 3, 2022

5  out of  5 rating by Terrance Cunningham
"They are awesome. I was quoted by Mr. Arnold Durham and he got me a better rate than competitors as well taking the time to break down my policy clearly to know what it all includes."